To be part of a forward-thinking team, ready to embrace new technology to better serve our members and the community through digital services. Excited about empowering members through education on the ease and convenience of not only the branch technology, but also the credit union’s digital platform that can serve all their banking needs. Consistently engaged in conversations with members with the ultimate goal of helping to uncover financial ne...
The overarching objective for this position is to ensure that Neighborhood Credit Union is providing an excellent member experience by responding promptly and accurately to member’s concerns and offering additional products and services that will enhance member’s financial wellbeing. The Member Services Representative is the first point of contact for inbound/outbound member calls and is responsible for delivering an outstanding service experienc...