1 Service desk /Inventory Support Job in Bentonville, AR

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Service desk /Inventory Support

ReqRoute,Inc

Bentonville, AR | Full Time

$44k-55k (estimate)

0 Months Ago

Service desk /Inventory Support

ReqRoute,Inc Bentonville, AR

$44k-55k (estimate)

Full Time | Business Services 0 Months Ago

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ReqRoute,Inc is Hiring a Service desk /Inventory Support Near Bentonville, AR

Job Title: Service desk /Inventory SupportPosition Type: 11 MonthsLocation: 3317 SW I ST, Bentonville, AR 72712 OnsitePay Rate: $18/hr on W2Shift: Day 8 AM TO 5 PM CSTExperience: 2 to 6 yrsJob DescriptionMandatory Skills:1. Shipping, Packing and labelling / Asset management process on ServiceNow2. Inventory and asset management skills3. Move heavy assets within site part of asset operations. Windows and MAC operating systems skills on troubleshooting and BreakfixJob summaryFunction as a IT support person, handling and managing the IT assets of Client.Position is expected to perform IT resource management related tasks such as asset tracking, installation and provisioning of IT assets to end users.This role also includes maintaining asset inventory and troubleshooting laptops/printers/Video Conference /Smart and Cisco IP phone issues and providing remote support to users if necessary.This position will coordinate with other IT team members.Preferred Skills: Service Desk, Service Desk Asset Services, Field Services, Service Now ITAMRoles & ResponsibilitiesLaptop Depot operations and asset managementHandle Packing shipping and labelling of assets and track asset allocations and deallocations on Service Now AMDB. Break/fix technician for a wide variety of user technologies in the related practices of MAC and Windows Desktop support.Advanced knowledge of Desktop Operating Systems like Windows 10 & Mac OS.Driving & Monitoring Queue for ticket closure.Incident Management and Request fulfilment through Onboarding MMO/MMI Portal.OS Build/Imaging (related to End user devices)Physical cables patching knowledge – Phone Voice and LAN Data.Inventory and asset management skillsExcellent Soft skill, Communications skills (Voice & Email) to handle global customersAbility to perform in adverse situationsKnowledge of ITIL best practices and use of issue/problem tracking system.VNET / Tandberg Video Conference support.Hands and Feet Support for Technology Towers- Datacentres environment knowledge/skills.Rack and Stack Servers and Network Equipment’sHandling day to day operational calls with respect to Laptops /Phones /mobile related issuesRegards,Rahul Yadav
(408) 560-3956rahul@reqroute.comhttp://reqroute.catsone.com/careers/index.php (Click to see MOST Current Openings)DISCLAIMER:The information transmitted is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. Any review, retransmission, dissemination or other use of, or taking of any action in reliance upon, this information by persons or entities other than the intended recipient is prohibited. If you received this in error, please contact the sender and delete the material from any computer or if you want to be REMOVED please reply with REMOVE in the Subject line of this emailReqRoute, Inc is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, military status, national origin or any other characteristic protected under federal, state, or applicable local law (www.reqroute.com). We are committed to providing exceptional experience. To give feedback please email us at support@reqroute.com.