ReqRoute,Inc is Hiring a Bilingual Customer Support Near Richardson, TX
Job Description: Essential Job Duties and Responsibilities: • Outbound/Inbound calls with delinquent borrowers • Find solutions to help bring borrower’s loans to a current status. • Process payments for borrowers with past due payments • Maintain daily, weekly, and monthly collection and metric goals. • Remain in compliance with collections policies and procedures. Preferred Skills, Knowledge, and Abilities: • 1-2 years of direct experience in credit and collections; knowledgeable in sales, negotiation, and persuasion tools • Excellent verbal and written communication skills • Prior call center experience with financial products preferred. • Proficiency with Microsoft Office applications • Self-motivated and extremely goal-oriented • Team Player • Professional demeanor please send resume to neeraj@reqroute.com • Bilingual Spanish/English required.