33 Customer Support Representative (Bilingual) Jobs in Richardson, TX
Agility Insurance Services is Hiring a Customer Support Representative (Bilingual) Near Richardson, TX
ABOUT US
Agility Insurance Services is a national leader in the health insurance industry. You will be joining a diverse, fun-loving team that takes great pride in what they do. If you are a self-starter, energetic, and have great phone skills, this is your opportunity to establish a career.
POSITION SUMMARY
As a Customer Service Representative, you will interact daily with a diverse group of insurance agents and brokers. Your responsibility will include; communicating, identifying opportunities, problem-solving, and providing prompt and efficient customer service. You must have an aptitude for learning quickly, be capable of working independently, and possess a can-do attitude.
WHAT WE OFFER
- Above Industry Average Wages (with Bonus/Incentive Programs)
- Employee Benefits (Health, Dental, Vision Insurance 401k)
- Paid Training (Licensing and Certification opportunities)
- Growth Opportunities
MINIMUM QUALIFICATIONS
- Bilingual - Vietnamese & English.
- 2 - 4 years of sales and/or call center experience.
- High School Diploma or general education degree (GED).
Check us out! www.enrollinsurance.com
Agility Insurance Services LLC, provides equal employment opportunities to all applicants, without regard to unlawful considerations of or discrimination against race, religion, creed, color, nationality, sex, sexual orientation, gender identity, age, ancestry, physical or mental disability, medical condition or characteristics, marital status, or any other classification prohibited by applicable local, state or federal laws. Agility Insurance Services LLC may obtain a 'consumer report' about you from a consumer reporting agency for employment purposes. A 'consumer report is a background screening report that may contain information regarding your criminal history, driving history, and information about you.
Job Type: Full-time
Pay: $20.00 - $22.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- On-the-job training
- Paid time off
- Referral program
- Vision insurance
Experience level:
- 2 years
- 3 years
Weekly day range:
- Monday to Friday
Work setting:
- Call center
- In-person
- Office
Experience:
- Customer Service: 2 years (Required)
Language:
- Vietnamese (Required)
Work Location: In person
Job Summary
Full Time
$37k-46k (estimate)
04/10/2024
06/08/2024
agilityins.com
Addison, TX
<25
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The job skills required for Customer Support Representative (Bilingual) include Customer Service, Call Center, Problem Solving, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Support Representative (Bilingual). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Support Representative (Bilingual). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Support Representative (Bilingual) positions, which can be used as a reference in future career path planning. As a Customer Support Representative (Bilingual), it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Support Representative (Bilingual). You can explore the career advancement for a Customer Support Representative (Bilingual) below and select your interested title to get hiring information.
If you are interested in becoming a Customer Support Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Support Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Support Representative job description and responsibilities
Collecting and analyzing customer feedback can also be a part of their customer support representative task.
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Customer support representative are employees who are responsible for providing the best customer experience to customers, usually for after-sales transactions.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Support Representative jobs
According to numerous studies, today’s consumers expect customer support representative to be more proactive and personalized.
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Be as polite as possible when talking to clients over the phone.
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Consider using database to record activities and research product information.
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Learn to refer to other service or technical departments for follow up as needed.
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Understand the customer’s expectations.
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Step 3: View the best colleges and universities for Customer Support Representative.
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