Do you have a passion for helping others and a knack for navigating the complexities of the healthcare system? We are seeking a dedicated Case Manager to join our team and provide vital support to patients in their healthcare journey. If you thrive on building relationships, solving problems, and making a positive impact, this role is for you! As a Case Manager, you'll be the empathetic advocate who ensures patients receive the care they need while offering them the guidance and reassurance they deserve. 

Responsibilities: 

• Patient Ally: Serve as the go-to person for patients, providing a friendly and supportive presence throughout their healthcare experience. Act as their ally, offering a listening ear and emotional support during challenging times. 

• Care Navigator: Help patients navigate the labyrinth of the healthcare system, offering guidance on accessing services, finding healthcare providers, and understanding insurance coverage. Simplify complex medical jargon into clear, understandable language for patients and their families. 

• Holistic Assessment: Conduct thorough assessments of patients' physical, emotional, and social needs to develop comprehensive care plans. Collaborate with healthcare professionals, including doctors, nurses, and therapists, to ensure all aspects of patient care are considered. 

• Resource Guru: Connect patients with community resources, support groups, and educational materials to enhance their overall well-being. Identify financial assistance programs, transportation options, and other resources that can remove barriers to care. 

• Treatment Coordinator: Facilitate communication and coordination among healthcare providers, ensuring a seamless flow of information. Schedule appointments, arrange consultations, and follow up on referrals to ensure patients receive timely and appropriate care. 

• Problem Solver Extraordinaire: Address challenges that arise during the healthcare journey, such as insurance denials, scheduling conflicts, or medication issues. Advocate for patients' rights and find creative solutions to overcome obstacles. 

• Empowerment Advocate: Educate and empower patients to actively participate in their healthcare decisions. Provide them with information about their conditions, treatment options, and self-care strategies to foster a sense of ownership and confidence. 

Requirements: 

• Strong interpersonal and communication skills to build trust and rapport with patients and their families. 

• Ability to adapt to changing situations and navigate through uncertainty with grace. 

• A natural problem-solver with the ability to think creatively and find innovative solutions. 

• Previous experience in case management or healthcare coordination is a plus, but a genuine desire to make a difference is the true superpower we're looking for! 

Benefits & Perks: 

• Join a supportive and dynamic team of healthcare professionals who value your contributions. 

• The chance to make a real difference in the lives of patients and their families. 

• Continuous development opportunities for personal and professional growth.

• Competitive compensation package and comprehensive health and wellness benefits to keep you at the peak of your powers. 

Note: The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job. This position does not provide patient care. 

Minimum Qualifications 

Requirements - Required and/or Preferred