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Front desk supervisor
Remington Hotels Bloomington, MN
$33k-45k (estimate)
Full Time | Accommodations 1 Week Ago
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Remington Hotels is Hiring a Front desk supervisor Near Bloomington, MN

Job Description

What you will be doing

  • Ensure proper staffing levels of front office associates, including interviewing, hiring, supervising, training and scheduling front desk agents, front office supervisors, guest service aides / bell staff, concierge staff and PBX operators.
  • Have complete understanding of Front Office staff's roles and duties and be able to perform duties at any given time.
  • Accurately manage and operate the MICROS system at the front office, including all daily transactions and those which are not performed often.
  • Communicate with Housekeeping and Engineering Departments regarding guest rooms, requests and maintenance requests / needs.

Efficiently process guest requests to the appropriate departments

Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel, answering questions, and assisting guests with needs.

Location Description

3800 American Blvd East, Bloomington, Minnesota 55425

Hilton Minneapolis / St. Paul Airport hotel offers complimentary transportation to and from Minneapolis St. Paul International airport.

We are in a prime location near Bloomington, MN attractions and the Light Rail to downtown Minneapolis.

You'll appreciate our natural surroundings such as the Minnesota Valley National Wildlife Refuge as well as our spacious rooms, modern accommodations and world-class customer service.

Requirements

What we are looking for

  • Ability to calmly work with high demand and / or upset guests
  • High work ethic and self-initiative
  • May be required to work varying schedules to include nights, weekends, and holidays
  • Someone who enjoys working as and being part of a team that provides great experiences for our Guests!
  • AM Hours, Flexible days
  • Last updated : 2024-04-24

Job Summary

JOB TYPE

Full Time

INDUSTRY

Accommodations

SALARY

$33k-45k (estimate)

POST DATE

04/26/2024

EXPIRATION DATE

05/05/2024

WEBSITE

remingtonhotels.com

HEADQUARTERS

DALLAS, TX

SIZE

7,500 - 15,000

FOUNDED

1968

TYPE

Private

CEO

DERIC S EUBANKS

REVENUE

$500M - $1B

INDUSTRY

Accommodations

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About Remington Hotels

Remington Hotels is a provider of property and condominium hotel management services for the hospitality industry.

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The job skills required for Front desk supervisor include Front Office, Guest Service, Housekeeping, Scheduling, Initiative, Interviewing, etc. Having related job skills and expertise will give you an advantage when applying to be a Front desk supervisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front desk supervisor. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Front desk supervisor positions, which can be used as a reference in future career path planning. As a Front desk supervisor, it can be promoted into senior positions as a Front Desk Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front desk supervisor. You can explore the career advancement for a Front desk supervisor below and select your interested title to get hiring information.

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If you are interested in becoming a Front Desk Supervisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Supervisor for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Front Desk Supervisor job description and responsibilities

Typically managing a team of billing specialists and clerks, a billing supervisor must set goals and guidelines, gather and analyze billing data, develop reports to be presented to directors and other executives, and create strategies to optimize billing

02/13/2022: Stockton, CA

The Front Desk Supervisor will provide customer service excellence at all times, by creating a personable and memorable experience for guests while maintaining the functionality and safety of the hotel.

02/04/2022: Providence, RI

They are responsible for all hotel services, such as guest relations, front desk, housekeeping, maintenance, revenue management, expense management, team building, and employee development.

12/22/2021: Paramus, NJ

Provides technical support to front desk and housekeeping staff when needed.

01/04/2022: Tucson, AZ

Prepare monthly reports and budget for front office department.

01/05/2022: Madison, WI

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Front Desk Supervisor jobs

The hotel front desk supervisor must deal with any complaints quickly and efficiently, or the hotel manager will have to be contacted.

02/10/2022: Clarksville, TN

Soft skills like Customer Satisfaction, Time Management and Teamwork are essential for Front Desk Supervisor roles and jobs.

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Provides effective sales effort at Front Desk to maximize room revenue.

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Maintains safe working conditions within department and Hotel.

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Utilize computer competencies to learn the property management systems effectively, become a property expert on the system.

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Step 3: View the best colleges and universities for Front Desk Supervisor.

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