This position is responsible for cleaning and maintaining public spaces and stocking housekeeping supplies. Assists housekeepers and guests as needed by providing friendly, courteous and professional service, including adherence to health regulations to ensure guest satisfaction. Responsible for cleaning hotel public spaces. Stocks housekeeping supplies and linen. Responsible for delivering housekeeping related items to guest rooms. Accountable f...
This position is responsible for anticipating guest needs, providing solutions to ensure guest satisfaction and exceed their expectations. Adheres to the company’s standards of quality and professionalism. Anticipates and responds to guests in a friendly and positive manner. Responsible for providing the highest level of service. Process check-ins and check-outs, verify billing, create reservations, and process special requests. Assists guests by...
Accountable for maintaining high service and quality standards according to brand including Quality Assurance Inspections and Guest Satisfaction Surveys. Communicates guest feedback to hotel staff and addresses trends/issues with staff in a timely manner. Assists with, encourages, provides and trains guest service for all associates. Encourages and collaborates with hotel team to set an example of the expected level of guest service. Personally f...
This position is responsible for balancing and closing previous business day and completing daily financial reports. This position successfully manages person in charge duties during the overnight shift, including showing sound judgment in making independent decisions and ensuring security protocols are being followed. Assists guests in a friendly, professional and timely manner, while following CSM high standards of quality to ensure guest satis...
Sales. Accountable for achieving business revenue goals in Rooms, Food and Beverage and auxiliary revenues thru established goals. Solicit and prospect new and existing accounts while developing and maintaining excellent client relationships. Responsible for selling/coordinating/detailing meeting space and food and beverage service at applicable hotels. Develop and deliver account strategy relating to overall hotel performance. Revenue Optimizing...
The Gallery Host creates the Hyatt Place experience for our guests by offering guests a larger than home experience with welcoming, helpful and exceptional service, while maintaining a clean, comfortable and inviting environment. Act with integrity, honesty and knowledge that promote the culture, values and philosophy of Hyatt Place. Displays dignity and respect of others at all times. Assist guest with check in and check out processes (verifying...
This position is responsible for providing assistance in engineering operations. including maintenance, repair of hotel property, outside grounds, hotel equipment, preventative maintenance and asset protection. Follows CSM high standards of quality to ensure guest satisfaction. Learns and demonstrates the ability to maintain property assets. Works with the Chief Engineer to understand preventive maintenance, equipment repairs, routine inspections...
Greets all guests in a courteous and friendly manner. Accurately and quickly takes, enters, prepares and delivers guest orders according to standards. Responds to guests needs and provides the highest level of quality service. Assists other associates as needed to meet guest’s needs. Effectively operates micros operating system and cash register. Follows all CSM/Brand cash handling/POS procedures to ensure accurate closing of all guest checks. Di...
This position is responsible for cleaning guestrooms according to company standards. Assists guests by providing friendly, courteous and professional service, including adherence to health regulations to ensure guest satisfaction. Responsible for cleaning and ensuring the necessary amenities and supplies are in guest rooms. Ensures cart, linen, rooms, and equipment are clean and in working order. Accountable for guest satisfaction as it pertains ...
Answers in-coming calls, qualifies, and distributes customer inquiries in a friendly and professional manner. Provides support to sales team by researching and cultivating potential leads, disseminating e-blasts and participating in sales blitzes as needed. Assists with sales efforts in soliciting new business. Provides administrative support for the department, including data entry, completion of sales reports, and the accuracy and timely handli...
This position is responsible for balancing and closing previous business day and completing daily financial reports. This position successfully manages person in charge duties during the overnight shift, including showing sound judgment in making independent decisions and ensuring security protocols are being followed. Assists guests in a friendly, professional and timely manner, while following CSM high standards of quality to ensure guest satis...
The Courtyard in Bloomington is looking for a Housekeeping Associate to join the team. This position is responsible for cleaning guestrooms according to company standards. Assists guests by providing friendly, courteous and professional service, including adherence to health regulations to ensure guest satisfaction. Responsible for cleaning and ensuring the necessary amenities and supplies are in guest rooms. Ensures cart, linen, rooms, and equip...
