You haven't searched anything yet.
Are you passionate about assisting and guiding individuals through their healthcare needs? Join our team at Reliasure Insurance services LLC. as a Customer Service Representative! We are seeking dedicated individuals who thrive in a dynamic environment, possess exceptional communication skills, and are committed to providing top-notch service to our clients.
SEEKING SPANISH SPEAKING REP TO HANDLE OUR INFLUX OF CLIENTS. ALL ARE ENCOURAGED TO APPLY, BILINGUAL OR NOT.
Key Responsibilities:
Client Support: Respond to customer inquiries via phone, email, and in-person interactions. Assist clients with understanding their health insurance policies, benefits, claims, and any other related inquiries.
Problem Resolution: Identify and resolve customer issues efficiently and effectively, ensuring customer satisfaction and retention.
Policy Guidance: Educate clients on policy details, coverage options, and eligibility requirements to aid them in making informed decisions about their healthcare plans.
Documentation and Record Keeping: Maintain accurate records of customer interactions, transactions, inquiries, complaints, and actions taken.
Collaboration: Work closely with other departments such as Claims, Underwriting, and Sales to ensure seamless customer experiences and to address complex customer inquiries.
Qualifications:
Excellent communication skills, both verbal and written.
Strong customer-centric approach with a passion for helping others.
Familiarity with health insurance policies, coverage, and benefits (preferred but not required; training will be provided).
Ability to multitask, prioritize, and manage time effectively.
Proficiency in basic computer applications and CRM software.
Patience, empathy, and a positive attitude towards problem-solving.
Consistent Attendance and Punctuality are key factors for success.
Why Join Us:
Competitive compensation and benefits package.
Opportunities for career growth and development within the company.
A friendly, supportive and collaborative work environment focused on teamwork and continuous improvement.
Making a meaningful difference in the lives of individuals by assisting them with their healthcare needs.
Job Type: Full-time
Pay: $17.00 - $21.00 per hour
Expected hours: 40 per week
Benefits:
Experience level:
Shift:
Weekly day range:
Work setting:
Work Location: In person
Full Time
$35k-44k (estimate)
01/05/2024
05/09/2024
The job skills required for Customer Service Representative- Bilingual+++ include Customer Service, Call Center, Communication Skills, Customer Satisfaction, Empathy, Customer Interaction, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative- Bilingual+++. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative- Bilingual+++. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative- Bilingual+++ positions, which can be used as a reference in future career path planning. As a Customer Service Representative- Bilingual+++, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative- Bilingual+++. You can explore the career advancement for a Customer Service Representative- Bilingual+++ below and select your interested title to get hiring information.