Description

Job Summary:  

Chiropractic Assistants will provide professional support and work directly alongside the chiropractor. They will also provide a hands-on approach to helping the patient by assisting with physiotherapy oversight, performing exams, as well as work collaboratively with medical physicians and specialists.

Essential Duties: 

• Assist doctors with performing initial patient intake exam and taking detailed history – entering new patient notes into EMR. 
• Performing detailed re-exams, entering notes, updating doctors on patient progress. 
• Patient engagement and education. 
• Ability to answer phone and learn scheduling system to help as needed. 
• Learn DME products in the office and have ability to disperse and educate patients on products. 
• Taking inventory, ordering products, and putting away – keeping closets organized. 
• Assisting with patient flow as needed. 
• Assist with clerical duties of front desk when needed.

Requirements

Job Requirements: 

• Must be responsible, organized, and detailed oriented.
• Must possess a great personality, the ability to multitask, and have problem-solving skills in a fast-paced environment.
• Strong communication and active listening skills. 
• A commitment to providing the best possible care. 

Education Requirements: 

• High school diploma 

Key Performance Indicators (KPI’s): 

• All KPI’s are recorded on a KPI Report and evaluated monthly, quarterly, and annually.
• KPI’s may change at any time per management’s discretion. 

Working Conditions: 

This job operates in a professional medical office environment primarily. This role routinely uses standard office equipment such as computers, phones, copiers, fax machines, scanners, etc. 

Physical Demands: 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. 

• This is an active role. This position requires the ability to be able to lift patients.
• Vision: Visual acuity adequate to perform job duties, including reading information from printed sources, computer screens, and radiology exams. 
• Hearing: Adequate to perform job duties in person and over the telephone.
• Speaking: Must be able to communicate clearly in person and over the telephone.

Supervisory Responsibility: 

This is not a supervisory role.

Position Type/Expected Hours of Work: 

This is a full-time position with a minimum of 40 hours per week. Regular hours of work vary due to clinic and patient needs.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 

This job description has been approved by the Director of Human Resources.