Job Description Summary The Banquet Captain is responsible for supervising and assisting with the set-up, service, and clean-up of all assigned banquet functions. Job Description Fundamental Requirements: Employees must, at all times, be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees. Inspect the set-up of meeting and banquet functions, checking them against the Banquet Event Order. Supervise and assist with the set-up of assigned catered functions, ensuring that the hotel’s standards are met, and advance preparation for service is adequate to allow efficient service to the guest once the function begins. Act as liaison between Sales/Catering Manager and the in-house meeting or banquet contact. Respond to guests' needs in a timely manner. Communicate problems/issues to the Banquet Manager, Banquet Supervisor, or the Food & Beverage Manager. Assist Banquet Manager/Supervisor/F&B Manager with the creation of the Banquet Work Schedule and completion of Banquet Wage Progress Reports. Assist in service of functions as required. Requisition liquor for all banquet bars and maintain proper control over banquet beverage service. Supervise and assist with the breakdown after the completion of functions to ensure that all equipment and supplies are stored properly. Inspect the sanitation of all function space and storage areas to maintain the highest standard of cleanliness and organization throughout the department. Follow all state liquor laws. Be familiar with banquet menus and prices. Supervise banquet staff as directed by Banquet Manager/Supervisor/F&B Manager. Hold pre-function meetings, and check staffing and menus, prior to events. Assign side-work duties and stations to all servers. Supervise service of station or banquet room. Prepare banquet checks and obtain signatures from guest contacts. Monitor ongoing functions throughout the assigned shift. Supervise the breakdown and clean-up of all functions assigned. Verify the server’s paperwork when the event is complete. Prepare accurate captains’ reports. Assist Banquet Manager/Supervisor/F&B Manager with the hiring and training of banquet staff. Assist in setup of audio/visual, as necessary. Handle items for “Lost and Found” according to the standards. Ensure overall guest satisfaction. Additional Job Description Education & Experience: High School diploma or equivalent and/or experience in a related field preferred. College course work in a related field helpful Previous supervisory responsibility preferred. Physical requirements: Flexible and long hours are sometimes required. Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Ability to stand during entire shift. Benefits Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including: Medical, Dental and Vision Insurance Health Savings Account with Company Match 401(k) Retirement Plan with Company Match Paid Vacation and Sick Days Sonesta Hotel Discounts Educational Assistance Paid Parental Leave Company Paid Life Insurance Company Paid Short Term and Long Term Disability Insurance Various Employee Perks and Discounts Additional Job Description Benefits Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including: Medical, Dental and Vision Insurance Health Savings Account with Company Match 401(k) Retirement Plan with Company Match Paid Vacation and Sick Days Sonesta Hotel Discounts Educational Assistance Paid Parental Leave Company Paid Life Insurance Company Paid Short Term and Long Term Disability Insurance Various Employee Perks and Discounts Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.