Job Summary:
We are seeking a highly organized and customer-oriented Front Desk Coordinator to join our team. As the Front Desk Coordinator, you will be responsible for overseeing the daily operations of the front desk area, ensuring exceptional customer service, and maintaining efficient office procedures. The ideal candidate will have excellent communication skills, strong attention to detail, and the ability to multitask.

Duties:
- Greet and assist visitors, patients and their parents in a professional and friendly manner
- Answer phone calls, respond to inquiries, and provide information about our services
- Schedule appointments in our electronic system
- Coordinate and manage events, meetings, and conferences as needed
- Assist with projects and data entry tasks
- Oversee office supplies inventory and place orders as needed
- Ensure cleanliness and organization of the front desk area
- Handle customer complaints or issues with patience and professionalism
- Collaborate with all therapists to ensure smooth operations

Qualifications:
- Previous experience in a medical front desk or customer service role is preferred
- Computer literacy and comfort with technology preferred, familiarity with EMR is a plus
- Excellent communication skills, both verbal and written
- Ability to handle multiple tasks simultaneously while maintaining attention to detail
- Exceptional customer service skills with a friendly and professional demeanor

We offer competitive pay based on experience.

If you are a motivated individual with excellent organizational skills and a passion for providing exceptional customer service, we encourage you to apply for the position of Front Desk Coordinator.

Job Type: Full-time

Pay: $13.00 - $17.00 per hour

Expected hours: No more than 40 per week

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 10 hour shift
• 8 hour shift
• Monday to Friday
• No weekends

Work Location: In person