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Job Title: Product Support Specialist
Employment Type: Full-Time
Classification: Exempt
Reports To: Director of Customer Experience
Location: Orlando, Florida
Why Regal?
For over five decades, Regal Boats has been a beacon of excellence in the boating industry. As a family-owned and operated company since 1969, we take immense pride in our tradition of craftsmanship and quality. With a dedicated team of 800 skilled members, we have continued to innovate and build stunning 20-50 foot boats that embody the essence of luxury and performance.
What sets Regal Boats apart is our status as a privately owned company, allowing us to stay true to our values and focus on our team members. We believe in the power of nurturing our team, fostering a culture of growth, and offering advancement opportunities. At Regal Boats, your passion for boating and dedication will be rewarded with a fulfilling and dynamic career journey.
Our Purpose: Honor God & Enrich Lives.
Our Mission: With God’s help we will develop an exceptional team dedicated to enriching lives and providing an awesome boating experience.
JOB DESCRIPTION
Summary
Regal Boats is seeking a knowledgeable and customer-focused Product Support Specialist to join our Customer Experience team. In this role, you will play a key part in ensuring our customers have an exceptional experience with our products. Your expertise in technical support, strong communication skills, and dedication to customer satisfaction will contribute to maintaining and elevating Regal Boats' reputation for quality and excellence.
Key ResponsibilitiesReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Required Qualifications
Work EnvironmentWhile performing the duties of this job, the team member may be exposed to weather conditions, normal office environments or factory environments that are not climate controlled. The noise level in the work environment is usually moderate. The factory in certain areas maintains a high fiberglass and dust environment.
Physical DemandsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee will be regularly sitting at a desk and working on a computer for prolonged periods of time. The employee is frequently required to go into non climate controlled manufacturing facilities to connect with and assist management and team members with HR related issues. The employee is occasionally required to lift up to 15 pounds.
Other DutiesPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
EEO Statement Regal Marine Industries, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Regal Marine Industries, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation, and training.
Regal Marine Industries, Inc. expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Regal Marine Industries, Inc.’s employees to perform their job duties may result in discipline up to and including discharge.
This job offer is contingent upon passing a mandatory pre-employment drug test and the receipt of background results that are in compliance with the current company policy.
Full Time
Filmed Entertainment
$63k-85k (estimate)
05/01/2024
06/29/2024
regmovies.com
JACKSONVILLE, FL
15,000 - 50,000
1989
$1B - $3B
Filmed Entertainment
Regal, a subsidiary of the Cineworld Group, operates one of the largest and most geographically diverse theatre circuits in the United States, consisting of 7,211 screens in 549 theatres in 42 states along with American Samoa, the District of Columbia, Guam and Saipan. We believe that the size, reach and quality of the company's theatre circuit provides its patrons with a convenient and enjoyable movie-going experience. We are committed to being The Best Place to Watch a Movie!
The job skills required for Product Support Specialist include Customer Support, Troubleshooting, Problem Solving, Communication Skills, Technical Support, Customer Satisfaction, etc. Having related job skills and expertise will give you an advantage when applying to be a Product Support Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Product Support Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Product Support Specialist positions, which can be used as a reference in future career path planning. As a Product Support Specialist, it can be promoted into senior positions as a Technical Customer Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Product Support Specialist. You can explore the career advancement for a Product Support Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Product Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Product Support Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Product Support Specialist job description and responsibilities
Product support specialists work as part of the technical team to create optimum customer satisfaction, leading to long term relationships.
02/21/2022: Laramie, WY
Sometimes product support specialists also do training sessions, assist with product launches, or complete support on-site.
01/25/2022: Worcester, MA
Develop knowledge bases and FAQs for product support activities.
01/24/2022: Las Vegas, NV
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Product Support Specialist jobs
Use tools that boost speed and efficiency.
02/07/2022: Montgomery, AL
Measure and analyze customer feedback.
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Listen, understand and take action.
03/08/2022: Pensacola, FL
Step 3: View the best colleges and universities for Product Support Specialist.