Specialty Building Products is a people first organization. Reeb® is an SBP Brand.

You may be wondering, why should I join Specialty Building Products?

• We live our Core Values and they reflect what we actually believe and how we actually behave. They are who we are. You are joining a team that is built upon a strong culture and standards for success.
• Flexibility is offered here; we trust in the expertise, skills and actions of our employees.
• We welcome you to something bigger than yourself with all the tools necessary to excel in your role.
• Grow with us; we offer a career, not just a job. We value your perspective and want to learn more about you with a commitment to laying the foundation for you to build a successful career with us.

Reeb® an SBP Brand is currently looking for a Customer Service Rep - Quoter to join our VALUES based organization. We seek to serve people first, and we operate according to a moral compass aimed at doing what is right even when it is hard. Reeb® brings this values-based perspective to each of our employees, our customers, our suppliers, and our communities. We do not underestimate the power of our employee’s ability to have a uniquely positive impact on the people around us.

Perks of working at Reeb Millwork:

• Competitive Pay
• Quarterly Bonus (Eligible Day 1)
• Comprehensive benefits package includes Medical, Dental, Vision
• Company-Paid Life Insurance & Disability
• 401(k) with Employer match
• Paid Vacation & Holidays

Essential Functions:

• Confer with vendors by telephone, fax or email in order to acquire pricing on volume or special orders
• Keep records of both customer and vendor interactions and transactions, monitoring quotes to ensure expeditious and accurate pricing
• Resolve customer pricing disputes by researching the order history and taking disposition of incorrect pricing
• Refer unresolved customer grievances to designated departments for further investigation.
• Maintain positive relationships with both internal and external customers and vendors
• Continuously improve skills in the areas of product and process knowledge
• Actively participate in departmental goal setting and goal achievement
• Continuously work towards a “one-team” concept with outside sales representatives
• Perform other duties as assigned

Education : High School Graduate or General Education Degree (GED)

Experience :Six months to one year related experience

SKILLS & ABILITIES

Computer Skills

General computer knowledge required, including use of internet and email

Other Requirements:

• Above average math skills
• Keyboarding skills
• Ability to use a calculator
• Able to read, write and understand English
• Ability to communicate effectively and to articulate clearly
• Willing to study company catalog as well as vendor catalogs to assist in product knowledge

Ability to understand both company sales goals and initiatives

We are proud to have the best team in our industry. We have experienced a tremendous amount of growth as a company. This growth has served not only our customer base but has also provided significant opportunities for advancement amongst our employees.

Reeb® Millwork is an equal opportunity employer. It is our policy not to discriminate in hiring and employment on the basis of race, color, religion, national origin, sex, disability, age, military status, genetic information, or other protected class status in accordance with all applicable federal, state, and local laws.