A Fee-Based RIA, Nationally Renowned as a Fastest Growing Privately Held Firm three years in a row, is looking for exceptional and ambitious Client Service Specialist to join their growing team! As a Client Services Specialist, you will work directly with insurance / investment companies, our back-office team, and financial planners to impact the lives of the families we work with.

If you have a passion for serving others, being a team player, are driven to succeed, and are ready to thrive in the Financial Services Industry, this is the team for you!

Responsibilities

• Prepare, submit, execute, & track Onboarding Paperwork and service-related items
• Scan, save & mail documents as needed
• Input and maintain CRM system with financial accounts, current client information and status updates regarding pending business and service requests
• Execute advisor’s requests including money movement, trades, account changes, etc.
• Assist with business operations including technology, data integrity, and licensing / contracting
• Navigate carrier and custodian websites for account / policy information & alerts, pending business status, status of transfers, etc.
• Make outbound calls to get updates on pending items to ensure smooth processing and that standard processing times are being met
• Communicate with the advisory staff, team members, and custodians / carriers to gather any missing information, resolve any NIGOs, update on status of accounts and services requests

Qualifications :

• Great team player and winning attitude
• Excellent verbal and written communication skills with strong attention to detail
• Strong time management and organizational skills
• Proficiency in core Microsoft Office Systems
• Able to manage own workflow and priorities, and can accommodate unexpected requests or needs from clients, Advisors, and team members
• Professional and positive attitude
• Trustworthy; uses discretion with confidential information
• Degree in business, finance, or similar
• 3 years of experience in the financial services industry within a client service & ops support role
• Investment experience preferred but not required

Compensation & Benefits

This is a salaried position subject to current market demands and candidate experience that offers bonus opportunities and includes a competitive benefits package;

Medical, Dental and Vision benefits, 401k, and generous PTO.

Last updated : 2024-04-23