490 Service Manager Jobs in Fort Worth, TX
Reata Restaurant is Hiring a Service Manager Near Fort Worth, TX
Looking to join a Legendary Team? We've been at it for over 20 years and are looking for a few great new team members. Legendary Texas Cuisine is only part of what you’ll experience at Reata Restaurant. From the moment you pass through our doors, the unmistakable ambience of Reata embraces you. Hosts and servers welcome you as if you were an old friend as you are enveloped by museum quality artifacts from the old west. Cuisine inspired by cowboy cooking is really a melding of flavors: Southwestern, Creole, Southern, and a traditional Steak House provide a unique fine dining experience. Reata’s most popular items include Tenderloin Tamales, Blackened Buffalo Ribeye, Chicken Fried Steak, Stacked Chicken Enchiladas and the all time favorite the Pan Seared Pepper Crusted Tenderloin. www.reata.net
The front of house manager oversees all operations at a restaurant (except for the kitchen). This individual shapes a restaurant-goer’s experience by maintaining the dining room’s appearance, hiring and training quality staff, and ensuring good customer service.
Job Duties
- Interview and hire for a restaurant’s bar and waitstaff. Ability to develop a specialized hiring process to meet a restaurant’s needs.
- Manage the training of the servers, bartenders, hosts, and bussers to meet the specific needs of the restaurant.
- Supervise Upkeep of Guest Areas by directing staff to attend to messes or accidents as well as personally assisting in cleanup.
- Responsible for shift planning using the scheduling systems to assign waitstaff based on anticipated demand. Ability to direct staff to handle unexpected situations and customer concerns throughout a shift as needed.
Skills and Qualifications
- Proficiency with restaurant Point of sale systems, including refunding customers, providing discounts, and comping items.
- Organizational skills, able to juggle many responsibilities at a time.
- Training experience to lead staff onboarding
- Leadership skills to keep staff on task, motivated, and focused.
- Conflict resolution skills to manage staff conflicts and customer’s concerns
- Management experience in hiring, firing, training, and disciplining staff.
- Customer service skills dedicated to providing excellent customer service and improving the customer experience.
Working at Reata Restaurant
- Health insurance
- No strict dress code
Job Summary
Full Time
Restaurants & Catering Services
$85k-111k (estimate)
04/21/2023
05/12/2024
reata.net
FORT WORTH, TX
25 - 50
Private
$5M - $10M
Restaurants & Catering Services
Related Companies
The job skills required for Service Manager include Customer Service, Leadership, Scheduling, Onboarding, Planning, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Service Manager positions, which can be used as a reference in future career path planning. As a Service Manager, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Manager. You can explore the career advancement for a Service Manager below and select your interested title to get hiring information.
If you are interested in becoming a Service Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Service Manager job description and responsibilities
A service manager needs to be able to manage their time to ensure they can attend to both employee and customer requests.
02/28/2022: Frankfort, KY
The Guest Service Manager oversees all property operations, ensuring that the highest levels of hospitality and service are provided.
02/08/2022: Poughkeepsie, NY
The service manager ensures excellent customer service, maintains strong relationships with customers and third-party vendors and ensures repeat customers.
01/17/2022: Lansing, MI
Maximized sales by providing excellent customer service and minimize loss through proper utilization of standard operating procedures.
12/13/2021: Frankfort, KY
Responsible for understanding each customer's expectations and delivering services as needed.
02/15/2022: Abilene, TX
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Service Manager jobs
Employers require that a viable candidate for a service manager position possess excellent computer skills.
01/13/2022: Middlesex, NJ
A few years of experience from a service oriented role, preferably with focus on customer experience and account management.
01/25/2022: Atlanta, GA
Experienced leader with proven record providing exceptional customer service operations.
01/21/2022: Grand Rapids, MI
Excellent Communication skills and the ability to solve problem are just a few qualities a service manager should have.
01/27/2022: Pittsburgh, PA
The service manager must also be able to work under stress besides handle stress.
12/20/2021: Pittsburgh, PA
Step 3: View the best colleges and universities for Service Manager.
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