53 Customer Service Representative Jobs in Beaumont, TX
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Reagent Chemical & Research Inc is Hiring a Customer Service Representative Near Beaumont, TX
DescriptionReagent Chemical & Research, LLC. has been a leader in chemical transportation for 60 years. We offer competitive wages and a robust benefit package including medical, dental, vision for employees and their eligible dependents, FSA, 401k, Profit Share, 15 days PTO, and 10 paid holidays.
We are seeking a full-time Customer Service Representative to work in our Beaumont, TX office to process orders for chemical products by email and telephone Monday through Friday from 8:30 a.m. to 5:00 p.m.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Include the following, other duties may be assigned:
- Receives orders for products. Determines customer of product specification, required shipping date, unique delivery needs and any additional information needed by the dispatcher.
- Writes or types order form, and/or enters data into computer, for assignment by dispatcher
- Records and files copy of orders received
- Routes orders to dispatchers for assignment and follows up on orders to ensure delivery by specified dates.
- Receives and checks customer complaints
- Confers with sales and dispatch to expedite or trace missing or delayed shipments.
EDUCATION And/or EXPERIENCE
- High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
- Ability to read and comprehend simple instructions, short correspondence, and memos.
- Ability to write simple correspondence.
- Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
- Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
- Ability to deal with problems involving several concrete variables in standardized situations.
Physical Requirements
- Prolonged periods of sitting at a desk and working on a computer.
- Must be able to lift up to 25 pounds at times. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Equal Opportunity Employer.
Agencies should not contact this company.
Job Type: Full-time
Job Summary
Full Time
Business Services
$33k-42k (estimate)
06/14/2023
05/29/2024
reagentchemical.com
CLEVELAND, OH
100 - 200
1959
<$5M
Business Services
Related Companies
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