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Client Operations Analyst
$63k-81k (estimate)
Full Time | Banking 2 Weeks Ago
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RBC Capital Markets, LLC is Hiring a Client Operations Analyst Near Boston, MA

Job Summary

Provides analysis for implementation and improvement of processes, workflow, project management methods, computer systems and other tools to support insurance policy administration and customer service. Applies complete knowledge, skills, and practices to perform assignments.

Job Description

  • Produce and deliver custom supplemental client reports not provided in our standard reporting package.
  • Fulfill client and consultant requests for performance, analytics and accounting data.
  • Responsible for the timely completion of client deliverables, including sub-advisory reporting requirements, client questionnaires, audit requests, and other client certifications.
  • Responsible for new account setup, including RBC GAM system setup and coordination with internal teams on required items needed to commence trading. Accountable for quality and accuracy of new account setup and inventory of required documentation.
  • Administer the client portal and respond to client inquiries related to the portal.
  • Work with compliance to deliver required client mailings; such as ADVs, ERISA disclosures and audited financial statements.
  • Collaborate across teams globally to resolve client issues, questions and concerns.
  • Evaluate and identify opportunities to improve efficiencies in client reporting by working with business partners across the global organization.

Job Skills

Active Learning, Adaptability, Business Appraisals, Client Reporting, Critical Thinking, Customer Service, Decision Making, Detail-Oriented, Effectiveness Measurement, Operational Delivery, Process Improvements, Undergraduate Education

Additional Job Details

Address:

225 FRANKLIN STREET:BOSTON

City:

Boston

Country:

United States of America

Work hours/week:

40

Employment Type:

Full time

Platform:

Wealth Management

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2024-05-09

Application Deadline:

2024-06-07

Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

Join our Talent Community
Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at .

RBC is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans status or any other legally-protected factors.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Banking

SALARY

$63k-81k (estimate)

POST DATE

05/14/2024

EXPIRATION DATE

05/15/2024

WEBSITE

rbccm.com

HEADQUARTERS

CHARLOTTE, NC

SIZE

7,500 - 15,000

FOUNDED

1929

CEO

CRAIG WAGNER

REVENUE

$200M - $500M

INDUSTRY

Banking

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About RBC Capital Markets, LLC

RBC Capital Markets is recognized by the most significant corporations, institutional investors, asset managers, private equity firms, and governments around the globe as an innovative, trusted partner with an in-depth expertise in capital markets, banking, and finance. We are well-established in the largest, most mature capital markets across North America, Europe, and the Asia-Pacific region, which collectively encompass more than 75% of global investment banking activity each year. We are part of Royal Bank of Canada (RBC), a leading, diversified provider of financial services and one of th...e strongest banks globally. Founded in 1864, RBC is the 10th largest bank worldwide and the 5th in North America, as measured by market capitalization. RBC is among a small group of highly rated global banks and is recognized time and time again for its financial strength, market leadership and philanthropic work. For information on our legal terms of use visit https://www.rbccm.com/en/policies-disclaimers.page More
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