3 Network Operations Center Analyst Jobs in Boston, MA
SeaHill Consulting Group is Hiring a Network Operations Center Analyst Near Boston, MA
The Network Operations Center Analyst will support the Global Client Support Center team onsite in Oakton, VA. The selected candidate must be flexible and willing to work a scheduled shift in a 24/7/365 operational support environment. This may include off-shifts, nights and weekends. In addition, some substitute rotation may be required at times. These specific roles are for 2nd shift (3pm-1am; 4 10-hour shifts either Wed - Sat or Sun - Wed) and/or 3rd shift (estimated at 10pm - 6am ET; 4 10-hour shifts either Wed - Sat or Sun - Wed). The high-level responsibilities for the Network Operations Center Analyst position are to monitor for, troubleshoot, and manage incidents for Wide Area Network and/or Local Area Network environments for several large, custom global enterprise network deployments.
The successful candidate will work in a 24x7 Network Operations Center providing tier 2 technical support of WAN/LAN networks for domestic and global clients. Previous experience in a NOC environment and troubleshooting faults in a complex network environment are required. Hours must be flexible.Job Overview:The Network Operations Center Analyst works as part of an operations team using AT&T's iGems network monitoring platform to monitor for, troubleshoot, and manage fault conditions for several custom managed network clients. Qualified candidates should have experience and knowledge of Cisco and Juniper routers from the Command line. This position requires that the analyst be able to dynamically multitask on complex, diverse issues and work with customers in a fast-paced SLA driven environment. The expectation is that the candidate will adapt to and drive change, as well as be resourceful and self-directed.The successful candidate must demonstrate excellent communication skills to clearly document and communicate their findings, internally and externally. The candidate will interact with customers and must be able to communicate at a technical as well as non-technical level with peers, management, and customers.The successful candidate must be willing to jump into any issue, follow custom processes, and be able to technically lead the troubleshooting efforts of potentially many different internal and external entities, accurately quickly diagnose and isolate the source of the network incident, and to take appropriate action to restore service. ITIL knowledge/experience is desirable.Candidate should demonstrate a sense of urgency and appropriate level of customer advocacy to correct problems on our clients' behalf.Qualifications REQUIRED: Work location is onsite in Oakton, VA. Candidate must be a US Citizen.• Bachelor's Degree or equivalent industry or military experience
• CCNA/CCNP or equivalent networking knowledge
• Ability to diagnose complex routing issues (Cisco/Juniper)
• Advanced understanding of OSPF, EIGRP, and BGP
• WAN troubleshooting/problem determination
• Excellent written and verbal communication skillsADDITONAL, HIGHLY DESIRED SKILLS/EXPERIENCE FOR THIS ASSIGNMENT ARE:
• Advanced Cisco Campus/Data Center LAN troubleshooting/problem determination experience
• Experience with F5 and/or Cisco ACE Load Balancer
• Advanced Juniper Campus/Data Center LAN troubleshooting/problem determination experience
• Advanced knowledge of and experience with Juniper JUNOS/SRX Architecture
Job Summary
Full Time
$143k-184k (estimate)
05/25/2024
11/26/2024
seahillconsulting.com
Boston, MA
<25
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The job skills required for Network Operations Center Analyst include Network Operations, Communication Skills, Verbal Communication, Troubleshooting, etc. Having related job skills and expertise will give you an advantage when applying to be a Network Operations Center Analyst. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Network Operations Center Analyst. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Network Operations Center Analyst positions, which can be used as a reference in future career path planning. As a Network Operations Center Analyst, it can be promoted into senior positions as an IT Capacity Planning Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Network Operations Center Analyst. You can explore the career advancement for a Network Operations Center Analyst below and select your interested title to get hiring information.
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