Customer Service Representative

Customer Service Representative - Open Position - Hiring

Click The 'Apply on Ranew's' Button Above to fill out our Mini-Application

Ranew's is a Customer Service Representative to join our team in Davenport, IA. As a Customer Service Representative, you will serve as the primary liaison between the company and our major customers. You will work in a high paced environment and need to possess the ability to prioritize tasks, communicate efficiently and effectively while driving actions within the organization. This is a key role within the company, assuring that we understand our customers’ requirements and enabling our operations teams to exceed those expectations.

Location: Davenport, IA
Starting Pay: $21 - 24 /hour (starting pay is based on experience)
Job Type: Full-time (1st Shift)
Benefits: Performance Bonus, Paid Holidays, Medical, Dental, Vision, Life, 401K

Customer Service Representative:

• Provide outstanding customer service for all customers by utilizing in-depth knowledge of company products and processes.
• Partner with all departments to support customers” needs for information and updates.
• Manage all aspects of customer orders and follow-up to ensure timely completion.
• Ensure production schedules align with customer priorities.
• Respond to customer inquiries, concerns, or issues.
• Work internally to ensure that actions are taken to satisfy requests made by customers.

Preferred Skills:

• Good communication skills (verbal and written).
• Good customer Service skills.
• Proficient in Microsoft Excel, Word, Outlook, Teams, and SharePoint.
• Basic knowledge of computer functions, including the ability to use multiple computer systems and programs.
• Demonstrated ability to de-escalate customer concerns effectively.
• Quick Learner, Team Player and a “Can Do” attitude.
• Ability to multi-task and handle various customer demands and inquiries at one time.
• Handle a fast-paced working environment.
• Self-motivated with the ability to work independently.
• Ability to work under pressure and effectively prioritize tasks.
• SAP / Microsoft Dynamics Experience Preferred but not required.

How To Apply For This Position / Job:

Click The 'Apply on Ranew's' Button at the top of this page to fill out our Mini-Application

We are an equal opportunity employer.

Are you looking for a Shipping & Receiving Supervisor position? Well here are cities within driving distance of our location:

Davenport | Rock Island | Moline | Bettendorf | Milan | Pleasant Valley | Silvis | Hampton | Buffalo | Carbon Cliff | Andalusia | East Moline | Blue Grass | Eldridge | Coal Valley | Barstow | Walcott | Le Claire | Taylor Ridge | Rapids City | Montpelier | Colona | Long Grove | Orion | Donahue | Stockton | Port Byron | Princeton | Preemption | Dixon | Sherrard | McCausland | Reynolds | Hillsdale | Matherville | Durant | Osco | Buffalo Prairie | Cordova | New Liberty