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We are seeking a dynamic and experienced Managed Services Support Desk Manager to lead our team of dedicated support professionals. The Support Desk Manager will be responsible for overseeing the day-to-day operations of our service desk, ensuring efficient resolution of client issues, and maintaining high levels of client satisfaction.
Essential Functions:
Education and Experience:
Required Skills and Abilities:
Job Title: Managed Services Support Desk Manager
Department: Managed Services
Reports To: Director of Managed Services
Locations: Clive, IA, Cedar Rapids, IA or Omaha, NE.
Job Summary:
We are seeking a dynamic and experienced Managed Services Support Desk Manager to lead our team of dedicated support professionals. The Support Desk Manager will be responsible for overseeing the day-to-day operations of our service desk, ensuring efficient resolution of client issues, and maintaining high levels of client satisfaction.
Essential Functions:
Education and Experience:
Required Skills and Abilities:
Full Time
$98k-125k (estimate)
05/12/2024
05/19/2024