The Desktop Support Manager maintains the necessary hardware and software inventory and oversees the administration of required licenses. Manages a team that provides personal computer deployment and support, including setup, installation, repairs, upgrades, migrations, and troubleshooting. Being a Desktop Support Manager implements training programs and develops documentation to support end-users. Analyzes PC resource requirements and evaluates available vendors, products, and services that will meet the organization's needs. In addition, Desktop Support Manager possesses experience in a LAN ...environment, a strong understanding of PC operating systems, security tools, and extensive knowledge of all commonly used PC software and products. May require a bachelor's degree or equivalent. Typically reports to a head of a unit/department. The Desktop Support Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Working as a Desktop Support Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes.More Show Less
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Minimum 5 Years of Experience in IT Operations and Leadership Role. Total of 10 IT experience. Good understanding of support processes and ability to manage and develop a team. Experience in managing a team of Field Support engineers, IT Support engineers. Experience on Vendor service management. Excellent communication and co-operation skills. Proactive and independent ways of working. Fluent oral and written English. ITIL knowledge, certificate...
Job Details. Job description. Minimum 5 Years of Experience in IT Operations and Leadership Role. Total of 10 IT experience. Good understanding of support processes and ability to manage and develop a team. Experience in managing a team of Field Support engineers, IT Support engineers. Experience on Vendor service management. Excellent communication and co-operation skills. Proactive and independent ways of working. Fluent oral and written Englis...
Job Details. Role: Desktop support Manager(Intune and SCCM MSP). Duration: 6 Contract to Hire. Location: San Diego,CA (Onsite). Key Skills. MSP and Windows Upgradation or Migration. Job Description. Position Summary: The Service Manager is responsible for overseeing and coordinating the Deskside and Service Desk functions within the organization. This role involves managing and supporting a team of professionals who provide technical support to e...
Robert Half is seeking a Desktop Support / Technology Manager.The primary function of the Desktop Support / Technology Manager is to ensure the efficient and effective operations of the IT Department. This position provides day to day IT support and oversight, planning, direction, implementation logistics and support, monitoring, and maintenance of the all IT systems. specifically, these systems include but are not limited to the Customer Relatio...
Job Classification. Salaried. Job Type. full-time. Category. Service Delivery. Location. ROCKVILLE, MD 20852 US (Primary). Job Description. LCG. Inc. is seeking a Desktop Support Manager to oversee and mentor a 12 member team of desktop support technicians providing Tier 2 advanced technical support services. The Lead is responsible for providing strong technical experience in providing technical solutions and support to hardware, software and op...
