The Desktop Support Manager maintains the necessary hardware and software inventory and oversees the administration of required licenses. Manages a team that provides personal computer deployment and support, including setup, installation, repairs, upgrades, migrations, and troubleshooting. Being a Desktop Support Manager implements training programs and develops documentation to support end-users. Analyzes PC resource requirements and evaluates available vendors, products, and services that will meet the organization's needs. In addition, Desktop Support Manager possesses experience in a LAN ...environment, a strong understanding of PC operating systems, security tools, and extensive knowledge of all commonly used PC software and products. May require a bachelor's degree or equivalent. Typically reports to a head of a unit/department. The Desktop Support Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Working as a Desktop Support Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes.More Show Less
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Job Details. Job Title. Supervisor, End User Support. Location. Cleveland, Ohio, 44114 (Onsite - 5 days per week). Salary Range. $60,000 - $90,000. About the Role. We are seeking a. Supervisor, End User Support. to lead and manage a dynamic team responsible for delivering exceptional desktop and help desk support. This role is critical to ensuring operational excellence, meeting service level agreements, and driving continuous improvement in end-...
Description. Client is looking to build a world-class End User Support team. To support that effort, we are. looking for a Supervisor, End User Support, who will oversee the support activities of the End. User Support team. The primary responsibility of the Supervisor, End User Support, is to oversee. daily operations and prioritize tasks for the End User Support team, ensuring service level. agreements and key performance indicators are achieved...
Description. Client is looking to build a world-class End User Support team. To support that effort, we are. looking for a Supervisor, End User Support, who will oversee the support activities of the End. User Support team. The primary responsibility of the Supervisor, End User Support, is to oversee. daily operations and prioritize tasks for the End User Support team, ensuring service level. agreements and key performance indicators are achieved...
Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Raymond James. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information ...
Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Raymond James Financial Services. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer sit...
Job Description Summary. Manages a help desk team to support and resolve end-user issues with computer hardware or software. Manages the overall response to user inquiries, ensures the team can troubleshoot, diagnose problems and identify solutions with IT equipment and applications. Job Description. This position follows our hybrid workstyle policy: Expected to be in a Raymond James office location a minimum 2-3 days a week. Please note: This ro...
Reports To. Director of Information Technology. . Primary Function. The Desktop Support Manager's primary role is to deliver exceptional technical support utilizing technical and leadership skill sets. In addition, manage daily operations of the Desktop Ticketing System and Desktop Support team. Work strategically to constantly improve support services for internal and external clients. . Education. Four-year degree or equivalent experience. . Qu...
Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for PSEG Long Island LLC. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any infor...
