Customer Service/Customer Loyalty Specialist

Job Summary:
Are you passionate about sales and customer service? Do you find it rewarding to nourish, build, and maintain customer relationships? Do you consider yourself a brand ambassador to support the products and services you offer? If these values are important to you, then apply for our customer service/customer loyalty representative opportunity today.

Job Description:
Join the Ramsey Agency LLC American Family Insurance Agency team in Spokane, Washington! Join a growing agency with career opportunities!

Our Customer Experience Team Member candidates must have superb customer service skills. They must have the ability to develop relationships with existing customers in our target markets & cross sell for new business opportunities.

Position Requirements:
High school diploma or equivalent
One year of experience in a sales environment, preferably including marketing, prospecting, cold calling, networking, preparing quotes and delivering presentations
Must have 1 year of customer service experience
Property and Casualty insurance license is required within 60 days of starting (reimbursed by agency)

Preferred Administrative Experience with Microsoft Office (Outlook, Excel, Teams, etc.)

Compensation & Benefits:
Competitive hourly base pay rate of $17.50 - $21 per hour based on experience. The remaining salary is supplemented by Commission opportunities.
Target compensation annually is $40,000 - $60,000 (includes commissions)
Flexibility offered (to be discussed with agency owner)
Paid training
Paid holidays

Job Type: Full-time

Pay: $17.50 - $21.00 per hour

Expected hours: 35 per week

Benefits:

• Flexible schedule

Experience level:

• 1 year

Shift:

• Day shift
• Morning shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Work Location: In person