Raines Co. - Your Future is Now

Position Summary: The bartender is responsible for providing the highest quality of service to guests in an attentive, courteous, and efficient manner. Service guests by fulfilling their beverage and collecting payment.

We offer Medical/Dental/Vision benefits, $250.00 sign on bonus, Hilton Travel Benefits, a generous PTO program, daily pay, an Employee Referral bonus program, and the opportunity to join a winning culture recognized for rewarding our best with opportunities to advance their career within the company. 

Established in 1988 as a family-owned business, we have grown into a fully integrated development, management, and investment company that develops, operates, and owns the world’s leading hotel brands as well as boutique hotels. Raines has maintained a family-oriented culture that believes in building relationships with our associates, with our partners and within the communities where we operate.

Essential Job Functions

• Welcoming customers, reading and listening to guests to determine beverage preferences, making recommendations, and taking drink orders.
• Selecting and mixing ingredients, garnishing glasses, and serving beverages to customers.
• Serve food and drinks for guests using suggestive selling techniques. 
• Planning drink menus and informing customers about new beverages and specials.
• Have a thorough knowledge of menus and applicable specials. 
• Checking identification to ensure customers are the legal age to purchase alcohol.
• Taking inventory and ordering supplies to ensure bar and tables are well-stocked.
• Ring drink orders into computer immediately, collect money from guests.
• Prepare garnishments for drinks.
• Adhering to all food safety and quality regulations.
• Be able to operate the hotel computer system,
• Maintaining a clean work and dining area by removing trash, cleaning tables, and washing glasses, utensils, and equipment.
• Perform opening and closing procedures along with side work as assigned. 
• Follow proper procedure regarding cash handling, following cash bank reconciliation and end of shift drop.
• Know and comply with food handling and liquor laws.
• Engage guests in a cordial, efficient, and professional manner.
• Perform all bar setup and restocking/replenishment of bar inventory and supplies.
• Adhere to hotel grooming standards.
• Assist food and beverage team as situations arise.
• Resolve guest complains and perform service recover when required (and escalate to immediate supervisor if needed)
• Perform any additional tasks requested by management

Education

High school education/GED.

Experience

Previous experience in a hotel or related field preferred. 

Hours required

Scheduled days and time vary based on hotel needs. Must be able to work weekends and holidays.

Skills and Abilities

• Must be able to pass TIPS certification/alcohol awareness training and food handler training
• Knowledge or and ability to operate a computer.
• Ability to regularly lift and/or move up to 30 pounds.
• Meets state minimum age to serve alcohol.
• Availability to workdays, nights, weekends, and holidays.
• Positive, engaging personality, and professional appearance.
• Basic math and computer skills.
• Exceptional interpersonal and communication skills.
• Strong task and time management abilities.
• Eye for detail and understanding of drink mixing tools and techniques.

Raines is proud to be an Equal Opportunity Employer

We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Raines is a drug-free workplace.

Pre-employment background check required.