Job Details

Who WE are:

RailPros is the premier provider of engineering and diversified safety services to America’s rail and transit industry. Driven by a passion for our people, clients, and communities, we are committed to solving our customers’ challenges and earning their trust through teamwork, continuous improvement, and service excellence. As a people-first organization, we prioritize the well-being and growth of our employees, fostering a culture of caring and support. We believe that when our people thrive, our company thrives. 

Our mission is to enhance mobility, safety, and quality of life for residents, passengers, and partner companies. We do more than just provide services – we are constantly innovating and staying abreast of industry developments to help our customers succeed. Join us in our shared goal of keeping America moving and ensuring customer satisfaction in an environment where your contributions are valued, and your growth is encouraged. Apply now and become a part of our exciting journey! 

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Job Summary:

The Manager of Business Development & Training executes on the development, delivery and implementation of regulatory, industrial and custom-made training programs. This subject matter expert role will work directly with RailPros Training & Media Services to deliver a high-quality and industry/CFR 243 approved product, meeting and exceeding our customers’ expectations. The Manager serves as the primary liaison with assigned external customers, federal, state, and local agencies, and other external stakeholders in these areas, and is responsible for managing the relationship with the forementioned assigned entities. Given this direct customer contact, the position is expected to identify new business opportunities through organic growth and customer acquisition. The position provides essential service and support to our Training and Media services teams, contributing to the overall reputation and assisting in the growth of the business unit.

Essential Duties & Responsibilities:

• Establish, maintain, and manage professional relationships with external customers, as assigned.
• Represent RailPros at industry relevant conferences and expos, as requested.
• Identify new business opportunities with current and future customers.
• Serve as the subject matter expert in the development of new program content.
• Deliver and implement program content, as assigned.
• Maintain training records in accordance with program and regulatory guidelines.
• Attend meetings and/or events to support the Training and Media Services team.
• Serve as a backup instructor for instructor led courses, as requested.
• Other duties assigned or required to meet the business need.

Knowledge, Skills, & Abilities:

• Able to apply logical thought processes and organize resources in order to solve issues and meet commitments.
• Proven experience in making decisions and seizing opportunities in the context of business objectives.
• Able to satisfy internal and external customer expectations and developing customer partnerships.
• Proven experience managing and overseeing the entire scope of assigned projects.
• Proficiency with electronic communications including e-mail and text as well as standard office applications (i.e., Microsoft Office Suite, Microsoft Outlook, Excel, Word).

Required Education and Experience:

• Bachelor’s Degree or equivalent combination of education and experience is preferred.
• Demonstrated ability to serve as a highly effective instructor for adult learners.
• 7 years of direct railroad experience within the Transportation (TY&E), Engineering (ENG) and/or Mechanical (MEC) departments, industrial plant operation, and/or the equivalent experience within the FRA or similar industry governing body, with a significate portion of the time in the role focused on safety, rules, and training.

Preferred Education and Experience:

• Bachelor's degree within the business, training, or safety fields.
• Certification and/or equivalent credentials in training or safety fields.
• Ability to develop teaching resources, such as presentations, workbooks, tests, checklists, and other items to develop and enhance associate safety and rules competence.
• Proven leadership skills.
• Excellent verbal and written communication skills, with the ability to work with federal, state, and local agencies, regulators, field and office staff, railroad officials, potential clients, and existing clients.
• Proven ability to exercise discretion in the handling of sensitive and/or confidential materials and information.
• Previous experience with Six Sigma and Lean management.

Additional Qualifications, Certifications, etc.:

• Must have a valid driver license.
• Knowledgeable in FRA railroad rules and regulations.
• Knowledgeable in Transportation, Engineering and/or Mechanical based regulations and the practical application in the field.
• Knowledgeable in GCOR and/or US Operating Rules and experience working under Class 1 Railroad rules.
• Knowledgeable in both OSHA 1910 and 1926 regulations.

Why RailPros:

• Professional Development and Support: RailPros offers new graduates the opportunity to kick-start their engineering career with a supportive mentor or buddy program, ensuring they receive guidance, training, and resources to enhance their skills and knowledge in the railway industry.
• Hands-On Experience: Working at RailPros provides new graduates with the chance to gain valuable hands-on experience in designing and developing railroad infrastructure projects, allowing them to apply their academic knowledge in a practical setting while receiving guidance from experienced professionals.
• Career Growth Opportunities: RailPros is committed to providing a pathway for career growth and advancement for new graduates. The mentor or buddy program, along with ongoing training and resources, sets the stage for continuous professional development and opportunities for advancement within the company.
• Involvement in Meaningful Projects: New graduates at RailPros have the opportunity to contribute to meaningful and impactful projects in the railroad industry, allowing them to make a tangible difference while learning from experienced mentors and gaining exposure to diverse aspects of engineering.

Benefits / Perks:

• Comprehensive Health Insurance (Medical, Dental, and Vision)
• Accident Plan, Critical Illness Plan, Hospital Indemnity (Employee to Family Coverage)
• Life and Disability Insurance Coverage (Employer Paid, plus Voluntary Options)
• Retirement Savings Plans (401(k) with Employer Match)
• Paid Time Off (PTO) and Holiday Pay
• Wellness Programs
• Discount Programs
• Company-funded allowance for merchandise in our online store
• Health Savings Accounts (HSA) with Employer Match
• Health Reimbursement Arrangement (HRA) – Employer Funded
• Flexible Spending Accounts - Dependent Care (FSA)
• Employee Assistance Programs (EAP)
• Professional Development and Training Opportunities
• Work-Life Balance Initiatives

Join RailPros for a fulfilling career in a thriving and stable industry. Our core values drive us to excel as a team, prioritize customer satisfaction, and adapt to industry changes swiftly. Be part of a passionate and dedicated team that values continuous improvement, trust, and problem-solving. Apply now for an opportunity to contribute to our success.

Equal Employment Opportunity (EEO):

RailPros provides equal employment opportunities to all qualified candidates, regardless of race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. We are committed to making reasonable accommodations for known physical or mental limitations of qualified employees and applicants with disabilities unless such accommodations would impose undue hardship on our business operations. If you are considering applying for a job and require a reasonable accommodation in accordance with the ADA, please reach out to us at peopleoperations@railpros.com.

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