Our sole focus is delivering notable services to our clients and customers. Our Customer Service Representative plays an integral part in our eminent efforts to optimize performance and productivity. We are a diverse team working together to ensure a positive and exhilarating experience for not only our Customer Service Representative team but all our clients and customers as well.

We provide the necessary resources for our Customer Service Representative to be successful. We possess a motivating environment that encourages professional growth from entry-level on for our team. Career possibilities are limitless with R&M As aCustomer Service Representative, you will have the ability to optimize your experience with training in all departments of our firm.

Customer Service Representative Responsibilities:

• Work directly with other Customer Service Representative and Sales Associate staff to provide accurate information and superior customer service contributions
• Deliver extraordinary customer care by responding to customer concerns knowledgeably and empowered to provide consistent and impeccable customer experiences
• Establish customer accounts, review and accurately enter order information, and handle confidential client information
• Meet or exceed daily business goals and expectations to increase profit margins and sales revenue
• Ensure that customers have a positive experience by exhibiting prideful behaviors, collaboration, and an enthusiastic, positive attitude.
• Educate customers on product features, values, and any deals or promotions

Customer Service Representative Requirements:

• 1-2 years of customer service or sales experience
• High school Diploma / GED
• Effective and persuasive communication and negotiation skills
• Goal-oriented and resourceful
• Trustworthy and Reliable: Ability to handle confidential and sensitive information
• Exceptional organizational and time-management skills
• Immaculate decision making and problem-solving abilities
• Passion for building customer loyalty through remarkable listening, relationship building, and strong written and verbal communication

Job Type: Full-time

Pay: $47,000.00 - $57,000.00 per year

Compensation package:

• Bonus opportunities
• Commission pay

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Weekends as needed

Work Location: In person