Customer Service Representative

Duties:
- Provide exceptional customer service by answering incoming calls and assisting customers with their inquiries or concerns
- Handle customer complaints or issues in a professional and timely manner
- Upsell products or services to customers when appropriate
- Make outbound calls to follow up with customers or provide updates as needed
- Analyze customer needs and provide accurate information or solutions
- Communicate effectively with customers, colleagues, and management

Qualifications:
- Previous experience in customer service or a related field preferred
- Strong sales skills and ability to upsell products or services
- Bilingual proficiency in English and Spanish is a plus
- Excellent phone etiquette and communication skills
- Ability to analyze customer needs and provide appropriate solutions
- Multilingual abilities are a bonus

Join our team as a Customer Service Representative and be part of a dynamic and fast-paced environment. As a Customer Service Representative, you will have the opportunity to interact with customers, address their concerns, and provide exceptional service. We are looking for individuals who are bilingual, have strong sales skills, and can effectively communicate with customers. If you enjoy helping others and thrive in a customer-focused role, this is the perfect opportunity for you.

We offer competitive compensation, opportunities for career growth, and a supportive work environment. Apply now to join our team as a Customer Service Representative!

Job Type: Full-time

Pay: $12.00 - $16.00 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 2 years

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday

Work setting:

• Call center
• In-person
• Office

Ability to Relocate:

• Farmington, NM 87401: Relocate before starting work (Required)

Work Location: In person