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PLESE BRING RESUME TO THE FARMINGTON OFFICE TO APPLY!!!!
We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and support. This is an excellent opportunity for someone who enjoys helping others and has strong communication skills.
Responsibilities:
- Answer incoming customer inquiries via phone, email, and chat in a professional and timely manner
- Provide accurate information about products, services, and promotions
- Assist customers and resolving any issues or concerns
- Conduct outbound calls to follow up with customers and ensure their satisfaction
- Perform data entry tasks to update customer records and maintain accurate information
- Analyze customer feedback and identify areas for improvement in our products or services
- Maintain a high level of product knowledge to effectively address customer inquiries
Qualifications:
- Excellent verbal and written communication skills in English; fluency in Spanish is a plus
- Previous experience in customer service or a related field is preferred
- Strong problem-solving skills and the ability to think quickly on your feet
- Proficient in using computer systems and navigating multiple software applications
- Ability to work well under pressure in a fast-paced environment
- Exceptional attention to detail and accuracy in data entry tasks
- Strong interpersonal skills with the ability to build rapport with customers
- Ability to adapt to changing priorities and handle multiple tasks simultaneously
Benefits:
- Competitive salary based on experience
- Opportunities for career advancement within the company
If you are passionate about providing excellent customer service and enjoy working in a dynamic team environment, we would love to hear from you. Apply today!```
PLESE BRING RESUME TO THE FARMINGTON OFFICE TO APPLY!!!!
Job Type: Full-time
Benefits:
Experience level:
Shift:
Weekly day range:
Work setting:
Ability to Relocate:
Work Location: In person
Full Time
Insurance
$34k-43k (estimate)
03/11/2024
07/06/2024
DEMOPOLIS, AL
100 - 200
2007
MISTY CLARKE
$10M - $50M
Insurance
The following is the career advancement route for Team Member/Customer Service positions, which can be used as a reference in future career path planning. As a Team Member/Customer Service, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Team Member/Customer Service. You can explore the career advancement for a Team Member/Customer Service below and select your interested title to get hiring information.
If you are interested in becoming a Team Member Customer Service, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Team Member Customer Service for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Team Member Customer Service job description and responsibilities
The best customer service professionals know how to keep their communications with customers simple and leave nothing to doubt.
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Front-line customer service employees work to create a positive environment for customers.
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Greeting customers when they enter a store, business or restaurant.
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Responds to customer inquiries by telephone, e-mail, or chat to provide non-technical problem resolution.
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Overall responsible for the customer service via all channels (LiveChat, email, social platforms).
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Team Member Customer Service jobs
Successful customer service teams continue their training and education.
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Front-line employees are an essential part of customer service.
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Strong front-line customer service can lead to repeat customers and positive reviews, which can attract new customers.
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Front-line customer service employees need a specific set of hard and soft skills to communicate effectively with customers.
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Analyzes a customer's service needs and refers to other service or technical departments for follow up as needed.
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Step 3: View the best colleges and universities for Team Member Customer Service.