Description

If you have compassion and the passion for helping others, then we want you to join our growing team! Quipt Home Medical is a rapidly growing leader in the provision of clinical respiratory equipment and service in the durable medical equipment industry.

Position: Receptionist

Branch: Sleepwell

Employment Type: Full Time

Let’s start with what’s important to you. The Benefits.....

• Medical Insurance- multiple plans to choose from
• Dental & Vision Insurance
• Short Term Disability & Long Term Disability Options
• Life Insurance
• Generous PTO plan
• Paid Holidays
• 401K
• 401K match
• Competitive Pay

Primary Job Responsibilities:

• Greet patient customers and triage their needs, then access the appropriate Company staff to address those needs.
• Receive, triage and/or resolve inbound phone calls from healthcare providers and patients regarding products and services such as medical equipment or medical testing.
• Receive and manage fax referrals from medical Providers, entering the patient demographics into the database and processing the orders.
• Work closely with the reimbursement department to provide thorough and timely documentation of services performed along with complete patient demographics, insurance details and support documentation.
• Answer and route calls for a multi phone system, greet patients, insurance verification, and scheduling.

Requirements

Attributes of the Successful Candidate are:

• Ability to effectively manage multiple responsibilities in a dynamic work environment.
• Must have excellent telephone communication skills.
• Enthusiastic about learning and helping others.
• Superior organizational skills, e.g., filing, computer, word processing, etc.
• Results focused.
• Excellent written and verbal communication skills.
• Demonstrated skill in complaint resolution.
• General personal computer and data entry skills.
• Ability to deal pleasantly, patiently and effectively with others, including geriatric patients.
• Detail oriented.
• Knowledge of Traditional and Medicaid insurance benefits a plus.
• Bi-lingual is a plus.
• Candidates considered for hire will need to submit to a criminal background check