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Client Service Representative II - Seattle, WA - Monday - Friday - 8:30AM-5:00PM
Answers and resolves telephone inquiries/requests initiated by customers or prospective customers in a prompt, accurate and courteous manner.
Pay Range: $20.25 - $30.38 / hour
Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.
Benefits Information:We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects – physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:
• Day 1 Medical/Dental/Vision for FT employees who work 30 hours • 15 PTO days first year• Paid Holidays• Annual Bonus Opportunity • 401(k) with matching contributions• Variable compensation plan (AIP) bonus• Employee Stock Purchase Plan (ESPP)• Employee Assistance Program (EAP)• Blueprint for Wellness• Tuition Reimbursement for undergraduate and graduate programs for FT employees who work 30 hours • Opportunities for career advancement • Training provided!
QUALIFICATIONS
Required Work Experience:
Two (2) to three (3) years customer service and/or related health care experience required.
Preferred Work Experience:
Previous clinical laboratory and/or customer service in a call center environment preferred.
Physical and Mental Requirements:
Knowledge:
Skills:
EDUCATION High School Diploma or Equivalent(Required)LICENSECERTIFICATIONS
Quest Diagnostics honors our service members and encourages veterans to apply.
While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.
2024-60180
Quest Diagnostics is an equal employment opportunity employer. Our policy is to recruit, hire and promote qualified individuals without regard to race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any other status protected by state or local law. Quest Diagnostics observes minimum age requirements established by federal, state and/or local laws, and will ask an applicant for verification when deemed necessary.
Full Time
Ancillary Healthcare
$41k-52k (estimate)
04/17/2024
04/15/2025
questdiagnostics.com
SECAUCUS, NJ
15,000 - 50,000
1967
STEPHEN H RUSCKOWSKI
$5B - $10B
Ancillary Healthcare
We are the worlds leading provider of diagnostic testing services with a medical and scientific staff of approximately 900 MDs and PhDs, an extensive network of convenient patient locations and laboratories and a range of complementary diagnostic products. Our advanced health information technology solutions enable better healthcare decisions today, and our support of clinical trials is helping to find the cures of tomorrow. Quest Diagnostics is driven to discover and deliver diagnostic insights and innovations that help to improve human health. Athena Diagnostics is a leader in diagnostic tes...ting for neurological diseases. Our team at Athena Diagnostics develops and offers innovative tests for Alzheimer's disease, spinal muscular atrophy and other neuromuscular and developmental disorders.
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The job skills required for Client Service Representative II include Customer Service, Call Center, CSR, Listening, Health Care, etc. Having related job skills and expertise will give you an advantage when applying to be a Client Service Representative II. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client Service Representative II. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Client Service Representative II positions, which can be used as a reference in future career path planning. As a Client Service Representative II, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Service Representative II. You can explore the career advancement for a Client Service Representative II below and select your interested title to get hiring information.