Job Title : Alogent Support Specialist

Duration : 12 Months

Location : Cincinnati, OH

Job description :

Our client is seeking an Alogent Support Specialist.

Requirements :

• 8 years of implementation, development, and support experience on Alogent Products like Alogent interactive capture(AIC) , Alogent Payment Gateway(APG), Alogent Warehouse (AWARE).
• Familiarity with MSSQL database schemas, SQL Server databases.
• Internet Information Services (IIS).
• Working knowledge of scanners and interaction of alogent Products.
• Supporting integrations with SOAP and RESTful web services.
• Experience installing, configuring, and troubleshooting Windows-based financial software and CI / CD Pipeline.
• Windows operating systems in a network environment, Windows Active Directory permissions.
• General communication knowledge such as HTTP, Transmission Control Protocol (TCP), Simple Mail Transfer Protocol (SMTP), Post Office Protocol (POP).
• Familiarity with API integration support / test tools.
• Familiarity with security concepts, authentication / authorization methods.
• Familiarity with business rules engine configuration, certificate renewal, patching.
• Specific experience implementing or maintaining Branch banking ,Teller Transaction and item / check processing solutions.
• Excellent analytical skills with the ability to resolve complex client problems and / or situations.
• Self-starter with the proven ability to identify what needs to be accomplished as well as prioritize and deliver multiple tasks concurrently.
• Ability to communicate with others of varying technical ability in a clear and professional manner.
• A team player with strong relationship building skills.
• Ability to manage changing priorities and multiple projects / tasks simultaneously.
• Superior oral and written communication skills with the proven full software development life-cycle experience in Agile.
• Document Recognition software Orograph - Preferred.

Last updated : 2024-05-09