Current Emanate Health Employees - Please log into your Workday account to apply

Everyone at Emanate Health plays a vital role in the care we deliver. No matter what department you belong to, the work you do at Emanate Health affects lives. When you join Emanate Health, you become part of a team that works together to strengthen our communities and grow as individuals.

On Glassdoor's list of "Best Places to Work" in 2021, Emanate Health was named the #1 ranked health care system in the United States, and the #19 ranked company in the country.

Job Summary

Under the direction of the Director, this position coordinates first-line support and/or dispatch of support for CVHP staff, physicians, and other individuals accessing the Healthcare Information System (HCIS) and/or requiring other information needs. The Help Desk Coordinator is also responsible for ensuring successful completion of other support activities/projects such as maintaining the internal telephone directory, performing confidentiality audits and maintaining HCIS password management.

Job Requirements

Minimum Education Requirement:

Two-year degree or relevant education and training.

Minimum Experience Requirement:

General understanding of the health care environment. Understanding of the HCIS applications and operating systems as required for job maintenance. Ability to analyze problems and recommend solutions. Excellent oral and written communication skills. Ability to communicate well with people over the telephone, remain calm in stressful situations, and deal effectively with customers. Excellent customer service skills required.

Minimum License Requirement:

Delivering world-class health care one patient at a time.

Pay Range: