Executive Administrative Assistant

We are seeking a highly motivated and energetic Executive Assistant to join our team. The ideal candidate will be a self-starter with a passion for delivering outstanding customer service and creating a positive experience for all our clients.

Customer Service:

· Must be willing to always provide excellent customer service to all customers at all times.

· Answer and return phone calls and electronic communications in a prompt, friendly and professional manner.

· Build and maintain productive relationships with customers, take responsibility for customer satisfaction and loyalty.

· Act as liaison with all parties involved in the transaction, e.g. buyer, seller, listing agent, buyer agent, lender, mortgage broker and/or attorney.

· Help create a positive experience for all parties in the transaction.

· Greeting customers warmly and ensuring they feel welcome and attended to.

· Delivering excellent customer service and handling customer inquiries with care and attention.

· Assisting with accounts receivable tasks, including invoice processing and payment follow-ups.

· Maintaining the appearance of the lobby, coffee bar, and closing rooms, ensuring they are clean, organized, and welcoming.

· Collaborating effectively with other team members to support various office tasks and projects.

· Performing administrative duties such as filing, typing, copying, binding, scanning, etc.

· Handling sensitive information in a confidential manner.

Primary responsibilities:

· Proven experience as an executive assistant, administrative assistant or in a similar role.

· Excellent communication and interpersonal skills

· Strong organizational and time management skills

· QT initial point of contact (phone, email, walk-ins)

· Answering phones and directing calls to the appropriate party

· Greet customers with a friendly warm welcome

· Answer and forward emails to general info email account

· Order entry – entering in new orders received

· Assist with invoicing

· Order office supplies on a weekly basis

· Maintain lobby appearance, coffee bar and closing rooms daily

Skills:

· Self-motivated with a results-driven approach.

· Energetic and eager to tackle new projects and ideas.

· Ability to work independently and as part of a team.

· Attention to detail and problem-solving skills.

Qualifications:

· Customer service oriented.

· Excellent demeanor, people person.

· Highly motivated and energetic.

· High standard of performance for self and others, monitors work to ensure freedom from errors, omissions or defects.

· Organized, a self-starter, and detail oriented.

· Excellent written and verbal communication skills including presentation skills.

· Ability to work independently while also being a team player.

· Proficiency with computers, Office products (Word, Excel, PowerPoint, and Outlook) and other technology.

· High School diploma: additional qualification as a personal assistant or secretary will be a plus.

Job Type: Full-time

Pay: $18.25 - $20.67 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• No nights
• No weekends

Work Location: In person