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Overview:
We are seeking a friendly and customer-oriented Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests and play a crucial role in providing exceptional customer service. If you have a passion for hospitality and enjoy working in a fast-paced environment, we would love to hear from you.
Duties:
- Greet guests with a warm and welcoming demeanor
- Check-in and check-out guests efficiently and accurately
- Answer phone calls and respond to guest inquiries
- Provide information about hotel amenities, services, and local attractions
- Handle guest requests and resolve any issues or complaints promptly
- Assist with reservations and ensure accurate billing
- Maintain a clean and organized front desk area
- Collaborate with other hotel departments to ensure guest satisfaction
- Perform night audit duties as required
Experience:
- Previous experience in hospitality management or front desk operations is preferred
- Familiarity with phone systems and hotel management software is a plus
- Strong customer service skills with the ability to handle difficult situations professionally
- Excellent phone etiquette and communication skills
Benefits:
- Employee discounts on hotel stays and services
If you are passionate about providing exceptional guest experiences and thrive in a dynamic environment, we invite you to apply for the position of Front Desk Agent. We look forward to reviewing your application.
Job Type: Part-time
Pay: From $12.00 per hour
Expected hours: 16 – 40 per week
Benefits:
Schedule:
Ability to Commute:
Work Location: In person
Part Time
$27k-36k (estimate)
04/17/2024
08/13/2024
The job skills required for Front Desk Clerk include Customer Service, Billing, Communication Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Clerk. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Clerk. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front Desk Clerk positions, which can be used as a reference in future career path planning. As a Front Desk Clerk, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Clerk. You can explore the career advancement for a Front Desk Clerk below and select your interested title to get hiring information.