Provide timely and professional check-in/check-out services in accordance with established scripting and standards. Assist in supervising the front desk function. ensure staff is properly trained including service expectations, hotel facilities and services, local directions, property management and reservations systems, safety, and emergency procedures, etc. Monitor performance and recommend corrective or disciplinary action. Alert management of...
This is the top supervisory job in the housekeeping department. Typically supervises small number of housekeeping and laundry employees in a small limited-service or extended stay single-site hotel with a limited range of facilities. Assist the Operations Manager in the supervision of the housekeeping and laundry operation to ensure product quality standards are met and that optimum service is provided to hotel guests according to hotel and compa...
The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Front Desk Agent, you’ll not only be the person they rely on to handle transactions, offer local insights, and anticipate every detail of a friction-free experience. You’ll also create the warm atmosphere that makes our guests feel at home in any location. Be the warm welcome that kicks off a memorable guest experience. Acknowledge IHG Rewards C...
We take our housekeeping standards seriously. So, we’re searching for a Room Attendant with an exceptional eye for detail and a passion for perfection to make sure every guest enjoys a truly memorable experience. As a Room Attendant – you’ll make sure our rooms, suites, and other areas in hotel, are always ‘fresh and welcoming’ for our guests after a busy day at work – creating a haven for them to escape and relax in - or get a bit of last-minute...
Role Purpose. The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As Front Office Manager you’ll deliver this through managing all aspects of the front office (for example guest registration, porter services, business center, telephone services, concierge services, and guest reservations). You’ll also create the warm atmosphere that makes our guests feel at home in any location. Key Accountabilities. ...
Overview. Are you passionate about delivering exceptional guest experiences and leading dynamic front office operations. We are seeking an energetic and detail-oriented Front Office Manager to oversee the daily functions of our hospitality establishment’s front desk. In this pivotal role, you will be the welcoming face for our guests, ensuring smooth check-in and check-out processes, managing guest relations, and maintaining the highest standards...
Attend food and beverage buffet areas ensuring a high level of quality and consistency. Adhere to all health, sanitation, and cleanliness standards that meet state and local Health Board inspection, brand standard, and hotel requirements. Your Day to Day –. Prepare and/or transport all food and beverage items and associated supplies, equipment, and materials to and from the buffet areas. Monitor area to ensure adequate supplies of food, beverages...
Attend food and beverage buffet areas ensuring a high level of quality and consistency. Adhere to all health, sanitation, and cleanliness standards that meet state and local Health Board inspection, brand standard, and hotel requirements. Prepare and/or transport all food and beverage items and associated supplies, equipment, and materials to and from the buffet areas. Monitor area to ensure adequate supplies of food, beverages, trays, plates, ut...
DUTIES AND RESPONSIBILITIES. Welcome guests in a friendly, prompt and professional manner. Register guests, issue room keys, provide information on hotel services and room location. Answer phones in a prompt and courteous manner. Up-sell rooms where possible to maximize hotel revenue. Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cash...
The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Front Desk Agent, you’ll not only be the person they rely on to handle transactions, offer local insights, and anticipate every detail of a friction-free experience. You’ll also create the warm atmosphere that makes our guests feel at home in any location. Be the warm welcome that kicks off a memorable guest experience. Acknowledge IHG Rewards C...
Role Purpose. The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Front Desk Agent, you’ll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience. You’ll also create the warm atmosphere that makes our guests feel at home in any location. Key Accountabilities. Be the warm welcome that kicks off a memorable guest ex...
We take our housekeeping standards seriously. So, we’re searching for a Room Attendant with an exceptional eye for detail and a passion for perfection to make sure every guest enjoys a truly memorable experience. As a Room Attendant – you’ll make sure our rooms, suites, and other areas in hotel, are always ‘fresh and welcoming’ for our guests after a busy day at work – creating a haven for them to escape and relax in - or get a bit of last-minute...
