Description

“When your car doesn’t work, your life doesn’t work!” That’s our motto here at Pull-A-Part, and it’s the challenge that we help our customers overcome every day! We’re currently looking for happy, goal-oriented individuals, who love to assist people in solving their automotive issues, to join our team. If you are looking to grow with a customer-focused company, then our Customer Service Representative | Automotive opportunity could be your next best career move.

JOB RESPONSIBILITIES:

For this opportunity you will report to our Pull-A-Part store location, and you will fulfill the following job responsibilities & qualifications required for the role:

• Participate in a culture that focuses on "Safety First" & "Environmental Stewardship" and adheres to environmental, health, and safety standards.
• Perform all daily tasks with a positive attitude and a focus on the four core company values - Respect, Help, Learn & Grow.
• Prioritize the cleanliness and appearance of the facility and your work area.
• Listen to and interact with customers to deliver friendly, helpful, and professional customer service.
• Help customers use our digital kiosks or mobile devices to look up inventory.
• Process cash & credit card transactions for customers at admissions & checkout.
• Read, interpret, and enter data into our computer systems for accurate record keeping.
• Communicate sales promotions and upcoming events to customers.
• Learn new skills; assist your teammates; and complete other retail tasks as directed.

QUALIFICATIONS:

• Commitment to delivering friendly, helpful, and professional customer service.
• Experience in a retail or customer service position.
• Good administrative & organizational skills (including cash management).
• Ability to work in a face paced, team-oriented environment.
• Good computer skills with the ability to navigate mobile devices.
• Willing and able to stand, walk, bend, lift 50lbs, and stretch as required by a specific task.
• Must work retail store hours including overtime, weekends, and some holidays.
• Be willing and able to work in an industrial environment (mainly indoors & some outdoors) with exposure to different weather conditions.

Benefits for Full-Time Team Members:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• 401(k)
• Paid Holidays & Vacation
• On-The-Job Training
• Employee Referral Program
• Employee Assistance Program (EAP)

About Pull-A-Part:

Pull-A-Part, with headquarters in Atlanta, Georgia, is an award-winning family business serving the do-it-yourself, used auto parts market. By developing a unique operating system based on customer service and environmental responsibility, Pull-A-Part has transformed what was once thought of as the junkyard into a sustainable recycling business. Founded in 1997, Pull-A-Part operates a network of 36 used auto parts superstores nationwide – 11 of which are recently acquired U Pull & Pay store locations. The company has been acclaimed for outstanding corporate citizenship by federal, state, and local organizations.

The company has made an exceptional commitment to resource conservation, waste reduction and pollution prevention. This orientation allows Pull-A-Part to provide affordable used auto parts to do-it-yourself consumers, while providing high quality scrap metal, fluids, and plastics for recycling. Recycling diverts these materials from the waste stream and helps protect the air, water, and soil from pollution. Learn more at: https://about.pullapart.com

OUR CORE VALUES:

To be a good neighbor and steward to the communities that we serve, we are building a team with a strong foundation based on our four core values. The ideal candidate will understand the importance of (and possess) the following characteristics:

• Respect
• Help
• Learn
• Grow