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Supervisor, Media Operations
Publicis Groupe Chicago, IL
$124k-162k (estimate)
Full Time | Business Services 4 Weeks Ago
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Publicis Groupe is Hiring a Supervisor, Media Operations Near Chicago, IL

Company Description

Publicis Media harnesses the power of modern media through global agency brands Publicis Collective, Spark Foundry, Starcom and Zenith. A key business solution of Publicis Groupe, Publicis Media’s digital-first, data-driven global practices deliver client value and drive growth in a platform-powered world. It is present in more than sixty countries with over 23,000 employees worldwide.

Job Description

Overview:

The Operations teammanages client-specific operational tasks across virtually every practice area within the agency, including Strategy, Investment, HR, Finance, Invoice Reconciliation, and Agency Administration & Compliance. We centralize and standardize fundamental work required across all pieces of business as well as bring tactical and detail-oriented work streams together to find smarter, faster ways of working. We create a space for those whose strengths include being highly organized problem-solvers.

What you’ll do:

Macro Tasks

  • Project management
  • Process improvements
  • Best practice development, sharing, and enforcement
  • Quality assurance
  • Reporting & Compliance
  • System Expert

Daily Tasks

  • Work hand-in-hand with Associate Director on team roles and responsibilities, and prioritizing key projects across the team
  • Connect with Strategy and Investment peers on account-specific requests
  • Oversee and manage agency tools and systems:
    • Maintain system hierarchies, structure, and user security
    • Facilitate trainings for team members
    • Create/enforce workflows & processes
    • Support Data Governance and PM compliances
    • Trouble-shoot any issues/questions that arise
  • Ensure compliance for tasks such as:
    • Managing client-specific billing procedures
    • Product codes and other systems work
  • Creative Asset Management
    • Participate in and/or lead team meetings
    • Agency lead responsible for managing communications with clients and creative agencies relating to receipt and activation of campaign creative assets
    • Communicates campaign creative specifications to creative agencies and ensures built assets meet these requirements upon receipt
    • Ensures timely receipt of all necessary creative assets from creative agencies and maintains organized asset library of all assets
    • Monitors new creative assets in ad server (GCM, Innovid, Meta, etc) and helps track subsequent deletion on required date
    • Agency primary recipient of creative asset deployment instructions (flight dates, rotation, landing pages, placement mapping etc) and manages communication of these details to broader agency team
    • Oversees implementation of creative QA process in coordination with ad ops team and digital media buyers including the enforcement of creative naming taxonomy used for reporting automation

What you’re like:

  • Able to balance numerous, simultaneous work streams
  • Aligned with taking the time to teach others how to do something vs. doing it for them
  • Motivated to ensure a competent team, who has fun while achieving accomplishments
  • Organized, detail-oriented, good with time management, obsessed with accuracy, a strong critical thinker, and able to juggle multiple tasks.
  • Good at building relationships – a creative problem solver, a customer service expert, a great team player.
  • A strong communicator – able to write clearly, speak professionally, and translate data analysis into insights.
  • Excited by the idea of diving deep into data, including new technologies where benchmarks are just beginning to emerge.

Qualifications

  • 3 year experience in planning, operations, finance, project management or data analysis, preferably in a media agency or advertising agency
  • Bachelor’s Degree, preferably with a concentration in Accounting, Finance, Economics, Business, Advertising, Marketing, Communications, Applied Mathematics or related
  • Proficiency in making progress/completing work, even with overlapping deadlines
  • An individual who equally cares about his/her own career as well as the Associates
  • The ability to rock the Microsoft Office suite, particularly PPT and XLS (where filtering, pivoting, and charts and graphs building are key)
  • Quantitative and analytical skills, yet willingness to embrace a role that requires a mix of art and science.
  • Experience developing and presenting your thoughts and ideas.
  • Flexible and able to adapt to change in a fast-paced and constantly-changing environment
  • Brave voices who will suggest new ideas and challenge the status quo, but can also help carry out the smart ideas of others.
  • Someone who likes to thrive on a team, yet can also meet tight deadlines on independent assignments.
  • A team player who enjoys learning and is willing to lean into new opportunities…with a smile.
  • A future Associate Director with us.
  • A commitment to diversity, equity, and inclusion

Additional Information

All your information will be kept confidential according to EEO guidelines.

#LI-Hybrid

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

SALARY

$124k-162k (estimate)

POST DATE

03/27/2024

EXPIRATION DATE

04/11/2024

WEBSITE

publicisgroupe.com

HEADQUARTERS

CHICAGO, IL

SIZE

15,000 - 50,000

FOUNDED

1926

CEO

DAVID PENSKI

REVENUE

$50M - $200M

INDUSTRY

Business Services

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