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About Us: The Museum of Science and Industry, Chicago is the largest and most interactive science museum in the Western Hemisphere. Chicago’s Museum of Science and Industry (MSI) exposes guests of all ages to awe-inspiring exhibitions that spark curiosity and bring science to life. MSI’s mission – to inspire the inventive genius in everyone – is realized through its world-class exhibitions and engaging guest experiences. The Museum of Science and Industry provides programs and experiences that deepen the engagement of students and teachers in science and science-related disciplines, with a vision to inspire and motivate our children to achieve their full potential in the fields of science, technology, engineering and math.
We offer a creative, collaborative, and innovative environment for our employees. Our employees get great perks such as: benefits starting day one of your employment, free admission to MSI for family and friends, free admission to other Chicago cultural institutions, free parking in MSI's garage and more! If you are equally passionate about our vision and want to be surrounded by a team of dynamic, smart, and innovative people, the Museum of Science and Industry is the right place for you!
The Job: The Guest Operations Supervisor is responsible for the on-the-floor supervision and support of the Guest Operations (GO) Department team, including the opening and closing of various areas throughout the museum such as ticketing operations, parking garage, guest services, Giant Dome Theater (GDT), and Group Center. This role works closely with the Guest Experiences (GE) Department, Special Events, and other Museum departments and works to ensure all Guest Engagement team members are guest-ready and deliver excellent and consistent guest services. This role will also supervise Guest Engagement Representatives (GERs).
This is a fulltime position with a Wednesday-Sunday schedule that requires holiday and evening availability (weekdays and weekends) for special events. This individual must be a personable, adaptable, and guest-centric leader with experience managing diverse teams of 10 or more. Qualified individuals will be a team player that can manage complex rotations and schedules.Responsibilities
Qualifications
The Museum of Science and Industry is an Equal Opportunity/Affirmative Action employer, which includes providing equal opportunity without regard to race, color, religion, gender, national origin, disability, or protected veteran status.
Full Time
Preschool & Daycare
$54k-72k (estimate)
03/17/2024
06/13/2024