Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business. 

Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow – all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible.

Partner Operations Analyst

Location: Boston, MA- Hybrid

PTC’s Partner Network provides leading technology, tools and resources needed for Partner success. This organization relies on Partner Operations for business insights to manage a dynamic and transactional business at scale. Our goal is to ensure that stakeholders and decision-makers have the business intelligence to make informed decisions, accelerate the business and grow in the marketplace.

The Partner Operations analyst has global responsibility and will work cross functionally to drive the financial growth of our Partners. With a mix of business acumen, stakeholder management, and analytics capabilities, you’ll create and manage highly visible deliverables which drive meaningful change within the organization at all levels.

Your Day-To-Day:

• Reveal operational and performance insights relating to business initiatives, strategies, programs and policies which enable strategic and tactical decision making.
  • Model financial impacts, analyze and reconcile data, provide analysis and provide business recommendations.
• Manage the health of the Partner Network through inspection of Partner/PSR performance against established KPIs and company goals.
• Manage forecast and pipeline management rhythms within the organization.
• Manage operational partner programs and provide feedback to continuously improve.
• Maintain alignment and active collaboration with regional and corporate operations and selling teams to ensure understanding of PTC’s dynamic business. Provide enablement and guidance, as needed.
• Collaborate with cross functional teams to drive transparency and confidence with data and insights, both globally and regionally and internally and externally scale.
• Support delivery of ad-hoc requests and management of assigned projects, as applicable.
• Develop, maintain and grow Partner business acumen to enable effective support.

Basic Qualifications:

• Bachelor’s degree in business, accounting, finance or economics
• Previous experience in directly support and interacting with Senior Management

Required Skills and Knowledge:

• 2 years of experience as an analyst within the software industry
• Advanced knowledge of MS Excel and other Microsoft Office tools
• Strong knowledge of Salesforce.com
• Self-motivated individual, proactive contributor who works well as an individual and within a team environment.
• Able to work in a fast-paced and demanding environment.
• Ability to drive projects in cross-functional environment while managing key stakeholder expectations and timelines.
• Proactive, effective communicator with strong organizational and inter-personal skills
• Excellent analytical abilities with strength in accuracy and diligence.

Bonus Skills and Knowledge:

• Experience with data visualization (e.g., Tableau, Qlik, Power BI or other)
• Analyst experience surrounding Channel/Partner selling models

At PTC, we believe in the power of diverse ideas and perspectives. As a global company that values and respects all identities, cultures, and perspectives, we strive to create an inclusive PTC for ALL through an environment where everyone feels like they belong and are empowered to bring their true, authentic selves to work. Proud to be an Equal Opportunity and Affirmative Action Employer, we welcome applicants from all backgrounds and hire without regard to race, national origin, religion, age, color, ethnicity, ancestry, marital status, sex (including pregnancy), sexual orientation, gender identity, gender expression, genetic identity, disability, veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

Life at PTC is about more than working with today’s most cutting-edge technologies to transform the physical world. It’s about showing up as you are and working alongside some of today’s most talented industry leaders to transform the world around you. 

If you share our passion for problem-solving through innovation, you’ll likely become just as passionate about the PTC experience as we are. Are you ready to explore your next career move with us?