23 Customer Success Representative Jobs in Westminster, CO
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PSA Security is Hiring a Customer Success Representative Near Westminster, CO
- Answer incoming calls
- Respond to customer emails, cases and faxes
- Troubleshoot and resolve customer issues
- Enter orders, ship dates, and order tracking information
- Act as liaison between customers and vendors
- Support customers in use of online pricing and ordering software
- Promotes sale of new or additional products or services.
- Handles complaints concerning billing or service rendered, referring complaints of service failures to designated departments for investigation
- 2-3 years customer service experience
- At least one year of data entry/order entry experience
- Experience in security or insurance industries are a bonus (but not required)
- Authorization to work in the US
- High school diploma or GED
- Experience with NetSuite is a plus
- Fantastic listening skills
- Customer focus, verbal communication, problem solving people skills, strong computer proficiency and a good phone presence
- Ability to learn quickly
- Desire to provide quality customer service
- Great organizational skills with the capacity to multitask in a fast-paced environment
- Excellent communication skills, both verbal and written
- Ability to work with little supervision
- Dependable and responsible, with an excellent work ethic and team focus
- Professional demeanor
- Ability to learn from mistakes, and a love of taking on new challenges
- Excellence at managing expectations and risks
- Honesty and Integrity
- Ability to manage multiple priorities at one time
- Superior customer/client focus
- Ability to communicate in a professional manner with team members at all levels of the organization
- Ability to prioritize, organize and plan workload effectively
- Ability to learn quickly, multitask and perform under deadlines
- Must work well in a team environment and/or with little supervision
- Positive attitude and ability to work in fast-paced environment.
Job Summary
Full Time
Business Services
$38k-48k (estimate)
04/10/2024
04/23/2024
prosecurityny.com
Patchogue, NY
<25
Business Services
Related Companies
The job skills required for Customer Success Representative include Customer Service, Problem Solving, CSR, Communication Skills, Billing, Written Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Success Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Success Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Success Representative positions, which can be used as a reference in future career path planning. As a Customer Success Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Success Representative. You can explore the career advancement for a Customer Success Representative below and select your interested title to get hiring information.
If you are interested in becoming a Customer Success Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Success Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Success Representative job description and responsibilities
They can advocate for their customers by connecting the clients wishes to the business larger strategy.
01/27/2022: Lawrence, MA
Leverage as many data points as possible to create a comprehensive customer profile.
02/17/2022: Portsmouth, NH
Ensured positive customer experience by proactively managing and growing customer relationships.
03/09/2022: Lexington, KY
Build strong customer relationships to strengthen connectivity within the entrepreneurial ecosystem.
01/11/2022: Anderson, IN
Developed profitable relationships with current and prospective customers and provided exceptional customer support through attentiveness and extensive product knowledge.
03/07/2022: Kingsport, TN
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Success Representative jobs
Communicate clearly with customers.
01/16/2022: Lincoln, NE
Listen to customer feedback and be proactive.
03/22/2022: Saint Louis, MO
The customer success manager should understand these emotions and feelings and respond accordingly.
02/24/2022: Bridgeport, CT
A customer success manager should know how to manage time and must be organized.
03/06/2022: Santa Ana, CA
A CSM must have this skill to understand and feel what customers feel.
03/27/2022: Billings, MT
Step 3: View the best colleges and universities for Customer Success Representative.
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