3 Junior Service Desk Coordinator Jobs in Tinley Park, IL

SORT BY

SET JOB ALERT

OFF

Details...

Front Desk Coordinator

Primus Ortho

Tinley Park, IL | Full Time

$28k-37k (estimate)

4 Days Ago

Front Desk Coordinator

Joyful Smiles Pediatric Dentistry

Tinley Park, IL | Full Time

$35k-46k (estimate)

3 Days Ago

Junior Service Desk Coordinator

Providence Life Services

Tinley Park, IL | Full Time

$48k-58k (estimate)

5 Days Ago

Junior Service Desk Coordinator

$48k-58k (estimate)

Full Time 5 Days Ago

Save

Providence Life Services is Hiring a Junior Service Desk Coordinator Near Tinley Park, IL

A Junior Service Desk Coordinator is responsible for a variety of account creation, configuration, troubleshooting and service duties.
Key Responsibilities:

Creating, updating and maintaining user accounts
Provide phone coverage during peak-support periods
Triage, troubleshoot and document customer service requests
Escalate tasks as necessary
Dispatch work orders received either via email or over the phone to the appropriate staff and/or partner
Ensure that tasks are followed up on in a timely fashion through the use of work order tracking software
Maintain excellent customer relations through phone/electronic communications

Requirements

Bachelor's degree or equivalent work experience
Experience troubleshooting Microsoft products
Ability to multi-task
At least 1 year of experience with tools and techniques for maintaining an environment where all understand and are committed to providing excellent service to internal and external customers
Continued desire to further develop technical and non-technical skills