ProspectBlue has partnered with a successful law firm in the Charlotte, NC area is seeking an experienced Firm Office Administrator to join their growing team. This individual will work directly with the Legal Team to manage the firm's daily business operations and coordinate administrative projects. The position provides an opportunity to grow along with the firm and offers competitive pay and benefits including paid time off, health insurance, retirement plan, and bonus opportunities.
Duties and responsibilities

• Works closely with the legal team to create the firm's business and marketing plans, budget, and strategic calendar
• Recruits, onboards, supervises, and manages the performance of support staff
• Performs Human Resource functions including personnel file maintenance, benefits administration, payroll management, PTO tracking, and personnel policy implementation
• Coordinates training for support staff and attorneys regarding policies, procedures, and systems use
• Coordinates, monitors, and improves key operating systems (internal policies, external policies, procedures, checklists, templates, examples, scripts, etc.) in direct and close consultation with the Owner
• Ensures the firm's business systems and processes are fully documented and followed
• Documents and monitors the flow of work from client intake to billing and collection, as well as takes corrective action as needed to resolve workflow issues
• Manages financial system including time-tracking, billing, trust account management, collections, bookkeeping, expense management, and accounts payable
• Monitors budget variance and cashflow
• Manages the firm's physical office including office organization and cleanliness, emergency preparedness, furniture and equipment functionality, computer systems, and phone systems
• Coordinates with third-party vendors, and/or marketing staff to create and implement marketing and sales strategies

Essential job functions

• Bachelor's degree in Business, Accounting, Finance or a related field
• M.B.A. preferred
• Minimum 3 years of supervisory experience in a professional services organization
• Excellent written and verbal communication skills
• On-the-job experience using Microsoft Word, Excel, Outlook, and Office 365, as well as bookkeeping, timekeeping, and billing systems (Aderant; 3E; Elite; IntApp Open strongly desired.)
• Experience with recruiting, hiring, performance management, and other human resource functions