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Pronto Heating & Air Conditioning of Edina, MN is looking for a motivated full-time Customer Service Representative (CSR) to join our thriving HVAC business! This admin position takes on a variety of customer services, admin duties, and dispatch responsibilities.
This full-time admin position earns a competitive wage of $21 / hr plus a $500 stay-on bonus after 6-months. We also offer great benefits including paid vacation, health and dental benefits, as well as 401(k) benefits .
Are you an excellent multitasker? Do you thrive in a fast-paced, ever-changing environment? Are you a customer service rockstar looking for a career with a growing company and supportive team? If so, apply today!
ABOUT PRONTO HEATING & AIR CONDITIONING
Our family has been doing this for over 60 years. We've learned a lot. When it came time to build a new company, we had lots of new ideas.
We make it simple. We do the job right. We're reliable. We have new ideas, but we're kinda old fashioned, too. We're guests in our clients' homes, and they find us professional and pleasant.
We leave their homes clean and tidy. Risking taunts from kids, we even wear plastic booties over our shoes. We both arrive at our clients' homes and finish when we say we will.
We couldn't guarantee any of this without our amazing team of employees. We are committed to attracting and retaining the best.
We offer top pay, fantastic perks and benefits, opportunities for advancement , and, most of all, a fun and friendly place to work !
A DAY IN THE LIFE OF A CUSTOMER SERVICE REPRESENTATIVE
As our CSR and dispatcher, you arrive each day ready to ensure that our clients are being heard and receiving the best customer service possible.
Using your professional and friendly attitude, you make outbound calls and answer incoming client calls to relay service-related information.
You schedule appointments to provide prompt, convenient service. Maximizing our field technicians' time and mileage, you dispatch HVAC calls to field technicians.
As necessary, you keep clients updated and informed.
Additionally, you take on administrative tasks as needed, including pulling permits, scheduling inspections, completing rebate paperwork and equipment registration, preparing follow up packets, and more! You truly demonstrate your value as our dispatcher and CSR by working hard to ensure maximum scheduling efficiency without compromising client satisfaction!
CUSTOMER SERVICE REPRESENTATIVE QUALIFICATIONS
We will train the right person! Are you dependable? Do you have excellent phone skills? Do you have a proven ability to meet or exceed set goals?
Do you have good communication skills, both verbally and written? Are you attentive to detail? If so, then you might just be perfect for this CSR and dispatcher position!
FULL-TIME WORK SCHEDULE
However, the option for Sunday - Thursday is available as well. One weekend shift is required.
ARE YOU READY TO JOIN OUR CSR & DISPATCH TEAM?
If you feel that you would be a good fit for this Customer Service Representative / Dispatcher position, please fill out our initial 3-minute, mobile-friendly application so that we can review your information.
We look forward to meeting you!
Location : 55439
Last updated : 2024-04-27
Full Time
Specialty Trade in Construction
$42k-53k (estimate)
04/28/2024
04/29/2024
prontoheat.com
EDINA, MN
<25
2008
WADE SEDGWICK
<$5M
Specialty Trade in Construction
The job skills required for Customer service representative include Customer Service, Call Center, CSR, Communication Skills, Scheduling, Data Entry, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer service representative positions, which can be used as a reference in future career path planning. As a Customer service representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service representative. You can explore the career advancement for a Customer service representative below and select your interested title to get hiring information.