10 CSR - Customer Service Representative Jobs in Prairie, MN
LaMettry's Collision is Hiring a CSR - Customer Service Representative Near Prairie, MN
LaMettry's Collision is a local family owned and operated repair facility with 10 convenient metro locations. We are looking for a full time Customer Service Representative at our Eden Prairie location.
We are looking for individuals who are reliable, communicate clearly, and have a desire to provide Excellent Customer Service.
Responsibilities include:
- Greet customers in person and over the phone
- Schedule repair appointments and rental cars
- Gather contact, insurance, and repair information to create customer packets in computer system
- Collect signatures and payments at the beginning and end of repair
- Scan insurance paperwork, payments, and invoices into computer system
- Order and maintain office supplies
- Office upkeep and organization
- General office duties and support
Computer knowledge is necessary. No prior Auto Repair Industry experience needed.
Hours:
Monday - Friday, 7 am - 4 pm
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- 1 year
- 2 years
- 3 years
- No experience needed
- Under 1 year
Shift:
- 8 hour shift
- Day shift
- No nights
Weekly day range:
- Monday to Friday
- No weekends
Work setting:
- In-person
Application Question(s):
- How is your previous experience relevant to this role? Please describe.
Education:
- High school or equivalent (Preferred)
Experience:
- face-to-face customer service: 1 year (Preferred)
- automotive industry: 1 year (Preferred)
Work Location: In person
Job Summary
Full Time
$39k-49k (estimate)
05/18/2023
09/04/2024
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