The Team You Could Join:

Prolific is a lean, energetic, entrepreneurial, family-oriented property management company blazing our own trail across North Dakota. Prolific’s Mighty Mission is to provide affordable, functional apartments to the very best residents while delivering a market leading customer service experience. Prolific’s Paramount Purpose is to serve residents so they may live their passions and achieve their goals.

The Details:

As an energetic, high performing team member at Prolific you will be essential to and assist with all aspects of business operations and growth. Your core focus will be to assist the Director of Operations, Resident Relations Manager and Director of Service ensuring customer satisfaction and business operations can be maximized.

The Essential Job Functions:

Provide World-Class Customer Service for All Stakeholders to Maximize Occupancy & Resident Satisfaction Ratings

Personnel Support

• Director of Operations
• Resident Relations Manager
• Marketing & Leasing Specialist
• Maintenance Coordinator

Administrative

• Rental Application Processing
• Lease Origination/Renewal
• Written Resident Correspondence
• Generate Reports & Update Standard Operating Procedures
• Team Meeting Prep/Debrief
• PO Box Management
• Mailing, Scanning, Emailing, Copying, Filing, Calendars, etc.

Bookkeeping

• Rent Receipts & Bank Deposits
• Digital Invoicing & Bill Approvals
• Assist Security Deposit Refunds
• Assist Monthly Reconciliation

Accounts Receivable

• Send Rent Letters
• Monitor Payment Plans
• Collection Accounts

Misc.

• Business Errands & Supply Orders
• Marketing/Research Projects
• Website Updates
• Troubleshooting Computer, Printer, and Office Equipment

The Character/Talent Requirements:

• Align with Prolific Core Values
• Must Love People and Be Able to Positively Influence People
• Firm Mindset of Absolute Personal Responsibility (APR)
• High Integrity and Personal Determination
• Flourish In Lean, Entrepreneurial Environment
• View Unfortunate Events As Necessary Learning Opportunities On The Path To Exceptional Personal Growth & Development

The Position Highlights:

• Individual and Professional Growth Opportunity
• Never Miss Another Family Function
• Fun & Healthy Work Environment

The Permission To Play:

• Property Management/Customer Service Experience [Required]
• Drivers License [Required] - Fargo/MHD travel only
• Personal Phone [Required]
• AppFolio [Preferred]
• Task Management Software [Preferred]
• Google Suite [Preferred]

The Salary:

• Full-Time $18-22/hr DOE

The Benefits:

• Two Weeks Vacay
• Sick Time
• Retirement Plan with Match
• Health Insurance Reimbursement
• Mileage Reimbursement

The Hours:

• Monday - Friday - 8 AM - 5 PM
• No Weekends
• Total 40 Hrs/Week

Paid Holidays:

• New Year’s Eve Day, New Year’s Day, Good Friday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Black Friday, Christmas Eve, Christmas Day

Related Keywords: property management, leasing agent, property manager assistant, customer service, bookkeeping administrative.

Work Remotely

• No

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Expected hours: 40 per week

Benefits:

• Flexible schedule
• Paid time off
• Retirement plan

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus opportunities

Education:

• Associate (Preferred)

Experience:

• Administrative: 1 year (Required)
• Bookkeeping: 1 year (Preferred)

License/Certification:

• Driver's License (Required)

Work Location: In person