Description

SUMMARY: The Case Manager will be responsible for providing services to clients in a family shelter setting in an effective and efficient manner. This position is located in Staten Island, NY.

Work Schedule: Monday - Friday, 9:00 a.m. - 5:00 p.m.

RESPONSIBILITIES:

• Completes family intake, comprehensive family history, and maintains accurate and timely family case records.
• Responsible for designing social service plans in cooperation with new residents.
• Set and follow-up on long and short-term client goals and objectives.
• Secures entitlements for clients and serves as an advocate for families in conflict.
• Responsible for advocacy and providing assistance to clients in obtaining permanent housing.
• Make referrals to special housing agencies.
• Meet with clients to develop strategies to meet their housing needs.
• Develops an individual program of housing readiness, parenting skills, prevocational and vocational counseling as necessary.
• Works collaboratively with family monitors.
• Participate in and attend the Interdisciplinary Team and Administrative meetings weekly.
• Submit all monthly reporting in a timely manner.

Qualifications

QUALIFICATIONS:

• Bachelor's Degree required with previous experience with the homeless population needed.
• The ability to establish workload priorities and balance a diverse caseload.
• Must have exceptional communication skills both orally and in writing with individuals and groups regarding complex and sensitive issues or regulations.
• Proficiency in Spanish is a plus.