Recent Searches

You haven't searched anything yet.

1 Technical Support Specialist Job in Holts Summit, MO

SET JOB ALERT
Details...
Pro Food Systems, Inc.
Holts Summit, MO | Full Time
$83k-104k (estimate)
2 Weeks Ago
Technical Support Specialist
Pro Food Systems, Inc. Holts Summit, MO
$83k-104k (estimate)
Full Time | Transportation 2 Weeks Ago
Save

Pro Food Systems, Inc. is Hiring a Technical Support Specialist Near Holts Summit, MO

TECHNICAL SUPPORT SPECIALIST
Reports to: Vice President of Technology
FLSA Status: Exempt
SUMMARY
This individual will support a variety of technologies and must be able to contribute in multiple areas of the department. This position provides in-person or remote user support, as well as application troubleshooting, software and hardware upgrades, and various other IT tasks. Requirements include Bachelor’s degree, IT Certification, or 1 years of relevant experience with a good understanding of networking and IT infrastructure. A great people person attitude and a strong desire to learn are also required.
ESSENTIAL DUTIES & RESPONSIBILITIES
  • Supporting users and systems with troubleshooting and other administrative tasks
  • Perform onboarding training for users on network and email security
  • Assume ownership of customer-facing technologies and handle all aspects of support
  • Research and develop new internal systems to assist with process improvement and overall efficiency
  • Complete special projects and other duties as directed by management
  • Respond to help desk requests from users and manage tickets
  • Install and configure new systems and hardware
  • Replace malfunctioning or damaged hardware
  • Troubleshoot software
  • Test, assess, and learn about updates and new technology
  • Perform Active directory and Microsoft Exchange user maintenance
  • Manage printers, faxes, scanners, smartphones, tablets, and other end user devices environments as needed
  • Maintain inventory and asset management of end user-based IT equipment and software
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, experience and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Success in this position requires a self-motivated, energetic team player, who excels in a fast-paced environment. If you possess these attributes with the following skills please apply:
  • College degree in Computer Science or a related field, or IT Certification, or 1 years of relevant experience
  • Experience with one or more of the following preferred: Active Directory, Exchange Server, SharePoint, or Dynamics CRM
  • Excellent verbal & written communication
  • Strong customer service orientation
  • Professional mindset along with adherence to PFSbrands Core Values
  • Ability to quickly process information and make decisions
  • Detail-oriented and excellent follow through
  • Must be dependable and able to work independently with little supervision as well as with a team of individuals
  • Must be able to pass background check
WORKING CONDITIONS
  • Work is typically performed in normal office working conditions.
  • Position requires occasional overnight travel.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties of this job, the employee is required to use hands to fingers, reach, climb stairs, walk, stand, see, talk and hear
  • This position requires the employee to frequently work at a computer several hours each day
  • Must be able to sit for prolonged periods of time in front of a computer daily
  • Frequently required to stand; walk; and stoop, kneel, crouch or crawl to perform duties such as hardware installation
  • Must be able to sit and/or stand for long periods of time
  • Digital dexterity and hand/eye coordination in operation of office equipment

Job Summary

JOB TYPE

Full Time

INDUSTRY

Transportation

SALARY

$83k-104k (estimate)

POST DATE

04/26/2024

EXPIRATION DATE

06/25/2024

WEBSITE

pfsbrands.com

HEADQUARTERS

HOLTS SUMMIT, MO

SIZE

100 - 200

FOUNDED

1999

TYPE

Private

CEO

SAM HOLZER

REVENUE

$50M - $200M

INDUSTRY

Transportation

Related Companies
About Pro Food Systems, Inc.

Pro Food Systems owns and operates a chain of restaurants.

Show more

Pro Food Systems, Inc.
Full Time
$157k-201k (estimate)
2 Weeks Ago
Part Time
$32k-41k (estimate)
1 Month Ago
Part Time
$32k-41k (estimate)
1 Month Ago

The job skills required for Technical Support Specialist include Customer Service, Help Desk, Computer Science, Active Directory, Written Communication, Coordination, etc. Having related job skills and expertise will give you an advantage when applying to be a Technical Support Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Technical Support Specialist. Select any job title you are interested in and start to search job requirements.

For the skill of  Customer Service
CEC Entertainment, Inc
Full Time
$27k-36k (estimate)
Just Posted
For the skill of  Help Desk
Gillespie & Powers
Full Time
$55k-69k (estimate)
2 Months Ago
For the skill of  Computer Science
Reperio Human Capital Inc.
Full Time
$69k-87k (estimate)
3 Weeks Ago
Show more

The following is the career advancement route for Technical Support Specialist positions, which can be used as a reference in future career path planning. As a Technical Support Specialist, it can be promoted into senior positions as a Technical Support Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Technical Support Specialist. You can explore the career advancement for a Technical Support Specialist below and select your interested title to get hiring information.

State of Missouri
Full Time
$42k-52k (estimate)
1 Month Ago

If you are interested in becoming a Technical Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Technical Support Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Technical Support Specialist job description and responsibilities

Technical support specialists work with end-users to provide technical support and assistance for technical, software and hardware problems.

02/25/2022: Altoona, PA

Technical support specialists provide assistance and guidance to customers who are experiencing difficulties with technological equipment or software.

01/19/2022: Dothan, AL

Technical support roles are primarily office based, and email/phone are the most popular ways to communicate with customers.

01/19/2022: Fort Collins, CO

A technical support specialist provides technical assistance for users of computers, networks, software, or other devices.

03/02/2022: Portsmouth, NH

Technical support specialists provide computer support for organizations or businesses.

02/15/2022: Albany, GA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Technical Support Specialist jobs

The minimum education requirement for a technical support specialist role can vary from position to position.

01/23/2022: San Antonio, TX

Technical support specialists must have patience and be sympathetic to diffuse any frustration the end-user may be feeling.

03/01/2022: Springfield, IL

To become tech support, at minimum, an associate degree or certification with on-the-job training.

01/04/2022: New Orleans, LA

Trains customers on how to use hardware and software.

01/02/2022: Nassau, NY

Be an Oracle Certified Associate.

01/16/2022: Colorado Springs, CO

Step 3: View the best colleges and universities for Technical Support Specialist.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College
Show more