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Decatur, IL
Ready for a Supply Chain career with more impact ? Join a market leader in ingredient manufacturing that is poised for a new era of success.
ABOUT PRIMIENT
Established yet entrepreneurial : Primient is an industry leader with proven products, six manufacturing plants, 1500 employees and deep roots in corn wet milling.
Yet we're also a brand-new company that is ready to drive change and create impact.
Inspired by a meaningful purpose : we use renewable sources to produce plant-based ingredients for some of the world's best-known brands.
It feels good to produce safe, high-quality, sustainable products - that go into everything from sodas to hand cream and cardboard to clothing.
Poised for a new era of success : we're investing in our plants and people to unlock our potential in the industrial and food sectors.
Guided by our values of Safety, Excellence, Integrity, and Growth, we're focused on growing our business, our reputation, and the career of every colleague.
THE OPPORTUNITY
Our Customer Service team ensures that orders run smoothly from start to finish. Team members deal directly with customer contacts daily - building a rapport and strong long-term relationships.
There is also lots of collaboration with colleagues in Sales, Production Planning and Transportation, providing a broad exposure to the Primient business.
The Customer Service Representative (CSR) requires strong dedication to providing a high level of service to our customers, and partners with sales to manage customer relationships and expectations.
This role is the primary contact for customers and internal stakeholders, acting as the liaison to ensure strong communication amongst all relevant parties and helping to drive the company's strategy forward as a valued added supplier.
Key responsibilities : Customer Service Rep
ABOUT YOU
COMPETENCIES, SKILLS & KNOWLEDGE
ADDITIONAL INFORMATION
Rewards & benefits
Competitive salary / 401 K matching and non-contingent matching plans / Healthcare / Medical insurance
Career development
Our structure provides autonomy and accountability in your role. You have scope to develop a depth of expertise and the opportunity to follow career pathways outside the norm.
Diversity, Equity, Inclusion & Belonging
We are passionate believers in the power of difference. We strive to represent the communities in which we operate and to provide an inclusive, welcoming environment for all.
We want Primient to be a place where every employee feels they belong and knows they are seen, heard, valued and safe to speak up.
Our aspiration is to unlock the full potential in diverse perspectives, while offering everyone an equal chance to grow, thrive and progress.
Primient is an equal opportunity employer, committed to the strength of an inclusive workforce.
California Consumer Privacy Act ("CCPA")
The Company is committed to complying with the California Consumer Privacy Act ("CCPA") and all data privacy and laws in the jurisdictions in which it recruits and hires employees.
Voluntary self-disclosure information regarding minority, veteran, and disability status; and Information provided by you during the hiring process.
Last updated : 2024-02-28
Full Time
$44k-57k (estimate)
03/02/2024
03/31/2024
The job skills required for Customer service rep include Customer Service, CSR, Billing, Customer Support, Customer Relationship, Transportation, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service rep. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service rep. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer service rep positions, which can be used as a reference in future career path planning. As a Customer service rep, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service rep. You can explore the career advancement for a Customer service rep below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Rep, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Rep for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Rep job description and responsibilities
Customer service representatives (CSRs) are the front-line support within organizations that sell products and services to consumers and businesses.
12/29/2021: Chicago, IL
The best CSRs are genuinely excited to help customers.
12/07/2021: Saint Paul, MN
Customer service reps may use a variety of tools as part of their role.
12/10/2021: Juneau, AK
At banks, customer service reps may need to have some former experience handling money and making change.
12/23/2021: Youngstown, OH
Customer service representatives work with a business’ customers to handle complaints, take orders, process returns, or solve problems.
02/05/2022: Bismarck, ND
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Rep jobs
Communicate as efficiently as possible.
02/24/2022: Springfield, MO
Don’t worry about acquiring expensive gear; focus on the learning first.
02/10/2022: Helena, MT
Must be a quick learner and nimble with a strong ability to multitask and must be familiar with online retail customer service practices.
01/26/2022: Santa Fe, NM
A commitment to providing great customer experiences by working with enthusiasm, energy and pace.
12/13/2021: Duluth, MN
A strong Customer Service Background and entry level Accounting skills.
01/31/2022: Fort Myers, FL
Step 3: View the best colleges and universities for Customer Service Rep.