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$16.50/hour
Training 2 weeks (8 am-5 pm M-F) after training the working hours will be a 8 hour shift in the hours of Operation:
Monday thru Friday 8am to 7pm EST.
Saturdays 9am to 4pm EST
Do you want an opportunity to serve with compassion and help others? We seek Customer Care Specialists who will handle inquiries for The Developmental Foundations and the services it provides via inbound calls. While speaking with the Customer on the phone, CSSs will address and research customer inquiries and provide appropriate and accurate information. Developmental Foundations, is a family owned company providing quality residential services since 1986, is hiring Caregivers / DSPs at our home in Mattoon, IL.
What you can expect
Enjoy a positive, employee-friendly culture while playing an important role in supporting our clients.
$16.50 per hour pay rate (bi-weekly pay)
Paid Training with Equipment provided
From the start, our paid training program will teach you all the skills needed to allow you to become successful in your role. We also offer a full benefits package, so you'll be able to thrive both personally and professionally.
Pay
Benefits
Qualifications
Requirements
High School diploma or GED
Bilingual a Plus
Computer literacy and ability to use multiple programs
Typing Minimum of 25 WPM
Responsibilities
You are responsible for responding to telephone inquiries and concerns using approved procedures and guidelines while ensuring the quality and integrity of the call.
Resets Personal identification of callers unable to self-serve in the Interactive Voice Response system.
Gathers information, research/resolves inquiries, and appropriately documents customer calls.
You should have the skills to answer and respond professionally to escalate calls, should they arise.
Communicates appropriate options for resolution in a timely manner
Review the customer needs and informs customers of services and resources available to them.
Interviews available immediately. Make a difference today. Come Care With Us!
Full Time
$46k-58k (estimate)
03/04/2024
05/03/2024
The job skills required for Remote Customer Service Specialist include Customer Care, Background Check, etc. Having related job skills and expertise will give you an advantage when applying to be a Remote Customer Service Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Remote Customer Service Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Remote Customer Service Specialist positions, which can be used as a reference in future career path planning. As a Remote Customer Service Specialist, it can be promoted into senior positions as a Customer Service Team Leader that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Remote Customer Service Specialist. You can explore the career advancement for a Remote Customer Service Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Specialist for your reference.
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Quotes from people on Customer Service Specialist job description and responsibilities
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Specialist jobs
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Step 3: View the best colleges and universities for Customer Service Specialist.