2 Customer Service Clerk I Jobs in Champaign, IL
The Walman Optical Company is Hiring a Customer Service Clerk I Near Champaign, IL
The Walman Optical Company is a successful and diversified business serving the ophthalmic community since 1915. We are a family of optical companies with a 100-year history of excellent relationships built on enduring trust and added value. Each of our businesses is guided by the same core principles and single vision: to be the most trusted business partner in the industry. Our core values respect our employees’ worth and contributions, emphasize teamwork and offer opportunities for personal and professional growth.
We are currently seeking a Customer Service Clerk I for our fast-paced Optical Lab located in Champaign location. This is an excellent opportunity to join our team!
Job Summary
Perform a variety of customer service responsibilities such as: answering telephone inquiries, entering orders, eyewear frame tracing and order tray-up.
Position Responsibilities:
- Receive phone orders from customers in a thorough and friendly manner.
- Receive customer inquiries on order status, product availability and/or other customer needs and respond correctly and timely.
- Eyewear frame tracing and order tray up.
- Accurate and timely data entry.
- Receive ordered product, check packing list/invoice for correct pricing and quantities and place in correct area.
- Monitor and expedite back ordered products. Communicate delays in filling order to customer.
- Receive and establish procedures for new products and file and organize product information.
- Perform other duties as assigned.
Experience/Qualifications
- High School Diploma, GED or equivalent, plus one year of relevant work experience
- Good organizational and communication skills
- Accurate Data entry
- Ability to meet and maintain deadlines
- Must be able to lift and/or move up to 25 pounds
- Ophthalmic and/or Digital Vision Inc. (DVI) Systems Software experience a plus, not required
Benefits
- Competitive Salary
- Medical Insurance
- Dental Insurance
- Life Insurance
- LTD
- PTO
- 401(k) with company match
If you are interested in becoming part of the Walman Team please apply online today.
The Walman Optical Company is committed to providing Equal Employment Opportunity (EEO) to all employees and applicants. EEO/Affirmative Action Employer/Protected Veteran Status. The company grants reasonable accommodations to qualified disabled individuals in accordance with applicable law.
Job Summary
Full Time
$33k-41k (estimate)
02/17/2024
05/13/2024
The job skills required for Customer Service Clerk I include Customer Service, Communication Skills, Life Insurance, Data Entry, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Clerk I. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Clerk I. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Clerk I positions, which can be used as a reference in future career path planning. As a Customer Service Clerk I, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Clerk I. You can explore the career advancement for a Customer Service Clerk I below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Clerk, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Clerk for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Clerk job description and responsibilities
Develop, build and expand customer base through providing quality customer services.
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Customer service representatives also have access to responses for the most commonly asked questions and to specific guidelines for dealing with requests or complaints.
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Recommend changes that could provide a better experience to customers.
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Listen attentively to caller needs to ensure a positive customer experience.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Clerk jobs
The best CSRs are genuinely excited to help customers.
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You must able to understand the customer’s expectations.
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Gain some customer service experience to enhance your chances when applying in the future.
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A good Customer Service Clerk must have excellent communication skills since they will be speaking directly with customers.
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Step 3: View the best colleges and universities for Customer Service Clerk.
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