13 IT Desktop Support Jobs in San Antonio, TX
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Primary Talent Partners is Hiring an IT Desktop Support Near San Antonio, TX
- Pay: $22.00/hr
- Duration: 12-month W2 contract
- Must be a US Citizen or Green Card Holder. No sponsorship, no 1099, no c2c at all
- Location: San Antonio, TX
Provides tier 1 (intermediate level) maintenance and support for desktop computers and laptop computers. Level of support includes but may not be limited to identifying and initiating resolution to customer problems, software and hardware installation and configuration.
Tasks and Responsibilities:
- Unpacking and configuring new hardware
- Provide end user training on basic use and functionality of supported devices and software.
- Documentation and training of troubleshooting guides and installation procedures.
- Provide equipment relocations for *** Energy desktop computers, laptop computers and computer peripherals
- Research, identify and develop alternative solutions when new problems are encountered.
- Fully document all interactions in the ticketing system.
- Maintain technical skills through independent research.
- Associate Degree in Computer Maintenance Technology, Computer Help Desk Specialist, Computer Network Administration or related field from an accredited university OR
- Relevant work experience in an IT Technical environment.
- Experience with installation, configuration, support, trouble-shooting and maintenance of personal computers and hardware.
- Basic knowledge of PC networking concepts and terminology, with familiarity of Windows Active Directory.
- Familiar with LCD projectors and TV/Monitor.
- Basic knowledge of setup, support, and maintenance of printers, and plotters.
- Experience with installation, configuration, support, trouble-shooting and maintenance of Microsoft Office products, like Word, PowerPoint, Excel, Visio, and Project.
- Ability to develop and maintain working relationships with customers and support teams.
- Strong analytical and problem-solving abilities.
- Well-developed written and verbal communication skills for interaction with all levels of personnel.
- Ability to meet goals and objectives.
- Effective interpersonal and customer service skills
- Ability to make recommendations and independent decisions.
- Proficient in Microsoft Office Package, including word processing, spreadsheets, database, presentation software, electronic mail and scheduling.
- Comfortable with change and ability to adapt to the changing needs of *** Energy, changes in standard technologies, or changes in business processes or procedures to support corporate goals or initiatives.
- Ability to work rotating work schedules to ensure adequate support is provided for customer requests.
- Ability to distinguish colors to identify electronics components and wiring.
- Relative Certifications
- Relative experience in supporting utility construction & maintenance
EEOC: Upon submission of your resume to our client, you will be getting a survey from our system that asks for your participation in filling out EEO data. At PTP we are committed to candidate diversity and this helps track our progress. We will not share this information with our client until an offer is accepted and the hiring process is complete. Please take a minute to complete the survey, thank you!
Primary Talent Partners is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity, or any other factor protected by applicable federal, state, or local laws.
If you are a person with a disability needing assistance with the application or at any point in the hiring process, please contact us at info@primarytalentpartners.com
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Job Summary
Full Time
$49k-61k (estimate)
05/03/2024
05/08/2024
primarytalentpartners.com
Charlotte, NC
<25
Related Companies
The job skills required for IT Desktop Support include Troubleshooting, Help Desk, Customer Service, Problem Solving, Networking, Microsoft Office, etc. Having related job skills and expertise will give you an advantage when applying to be an IT Desktop Support. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by IT Desktop Support. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for IT Desktop Support positions, which can be used as a reference in future career path planning. As an IT Desktop Support, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Desktop Support. You can explore the career advancement for an IT Desktop Support below and select your interested title to get hiring information.
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